Vona F. Coble
Carthage,TN
Summary
Very dedicated to employers, a people person, energetic, honest, very dependable and loyal. I take employment seriously and give 100%. I believe you should treat others as you want to be treated.
Authorized to work in the US for any employer
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Self Employed
Vona F. Coble
Carthage, TN
09.2020 - Current
- I started cleaning houses in 2020, and currently clean 10 houses weekly/biweekly.
- I am looking to better myself and wanting to get back to what I enjoy doing, clerical positions, remote positions, P/R, A/P, A/R.
Part Time Clerical
Smith County Highway Department
Gordonsville, TN
08.2011 - 09.2020
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered clerical support by handling a range of routine and special requirements.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Composed sensitive, confidential reports and documentation.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Office Manager
Tiff Arnold Paving Inc
Carthage, TN
01.1994 - 07.2011
- Owned Asphalt Paving Company with my ex husband
- Worked 18 years as Office Manager
- I did weekly payroll, monthly, quarterly & annual reports.,
- We were Incorporated, I took care of everything being Incorporated entails
- Supervised office staff
- Managed payroll
- Supported and trained staff
- Maintained office efficiency by organizing operations and procedures
- Processed deposits, billing, collections and orders on a daily basis
- Processed daily transactions
- Maintained office supply inventory
- Fulfilled clerical activities
Education
High school diploma -
Gordonsville High School
Gordonsville, TN05.1984
Skills
- Customer Data Confidentiality
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Needs Assessment
- Responding to Difficult Customers
- Report Preparation
- Credit Card Payment Processing
- Inbound and Outbound Calling
- Correcting Discrepancies
- Call Transfers
- Answering Customer Questions
- Statement Billings
- Answering Emails
- Proactive Self-Starter
- Excellent Attention to Detail
- Administrative and Office Support
- Directing Calls
- Document and Records Management
Certification
Transcription (10+ years) English (10+ years) Accounts Payable (10+ years) Office Management (10+ years) Accounts Receivable (10+ years) Bookkeeping (10+ years) QuickBooks (10+ years) Microsoft Outlook (10+ years) Human Resources Bank Reconciliation (10+ years) Payroll (10+ years) Financial Report Writing General Ledger Accounting (10+ years) Microsoft Excel (8 years) 10 key calculator (10+ years) Journal Entries (10+ years) Balance Sheet Reconciliation (10+ years) Account Reconciliation (10+ years) Auditing Data Entry (10+ years) Financial Analysis Accounting Customer service (10+ years) General ledger reconciliation Employee evaluation (10+ years) Microsoft Office (10+ years) Microsoft Dynamics GP
Reading, restoring old furniture, painting, most importantly, I like helping others.
I enjoy reading a good book, I love restoring old furniture (staining or painting) cant wait for the outcome (with before and after pictures), Sometimes a little work makes a huge difference in the outcome, but mostly its hard work that makes for the best outcome, in everything you do.
I"ve always been the type of person I'm happier doing things for others, rather than myself.
Timeline
Self Employed
Vona F. Coble
09.2020 - Current
Part Time Clerical
Smith County Highway Department
08.2011 - 09.2020
Office Manager
Tiff Arnold Paving Inc
01.1994 - 07.2011
High school diploma -
Gordonsville High School
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