Vonda Adamson
Sterling ,OK
Summary
Results-driven professional with a proven track record at Serco-NA, Inc., excelling in high-pressure environments. Adept at problem-solving and fostering teamwork, I effectively adapt to new challenges while delivering exceptional customer service. My strong communication skills and ability to learn quickly have consistently contributed to operational efficiency and team success.
Overview
17
17
years of professional experience
Work History
GC3
Serco-NA, Inc
11.2014 - Current
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Proven ability to learn quickly and adapt to new situations.
Correctional Corporal
Comanche County Detention Center
Lawton, OK
10.2012 - 07.2014
- Oversaw inmate activities to enforce compliance with facility regulations and safety protocols.
- Executed regular security inspections to ensure safety and security within the detention center.
- Facilitated training sessions for new staff on operational procedures and emergency response protocols.
- Monitored inmate behavior to identify potential conflicts and implemented de-escalation techniques as needed.
- Compiled comprehensive incident reports to ensure precise documentation for administrative review.
- Executed comprehensive searches of inmates, personal belongings, and communal areas to eliminate contraband risks.
- Collaborated with mental health professionals to address inmate psychological concerns effectively, ensuring timely intervention when necessary.
- Managed inmate classifications accurately, assigning individuals to appropriate housing based on risk assessments and security requirements.
Associate Retention
Assurant Solutions
Lawton, OK
06.2009 - 08.2012
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated exceptional verbal and written communication abilities.
- Exhibited respect, friendliness, and initiative in providing assistance across various tasks.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
Education
High School Diploma -
Cooper High School
Abilene, TX05-1984
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Computer skills
- Active listening
- Verbal communication
Timeline
GC3
Serco-NA, Inc
11.2014 - Current
Correctional Corporal
Comanche County Detention Center
10.2012 - 07.2014
Associate Retention
Assurant Solutions
06.2009 - 08.2012
High School Diploma -
Cooper High School