Summary
Overview
Work History
Education
Skills
Willing To Relocate
Timeline
Generic
Vonda Poteat

Vonda Poteat

Burlington,NC

Summary

Results driven service professional with a passion for attention to detail. Ability to provide excellent leadership to staff. Excellent administrative knowledge, adhering to policies, procedures, and best practices. Further organizational skills by effective multi-tasking individually and in team environments. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

38
38
years of professional experience

Work History

Supervisor/Team Leader

Kayser-Roth Corporation
Graham, NC
07.1986 - Current
  • As a supervisor, responsible for 50 employees
  • For these employees, must accurately complete production forms required for employee payroll by using an Excel spreadsheet on a daily basis
  • Responsible for communicating with other company branches across the United States via phone and/ or email
  • As a Team Leader, my responsibilities include ensuring each team has the correct work, and ensuring that production is completed in a timely manner
  • Responsible for the company annual performance report
  • Also responsible for interviewing potential employees, and terminating employees according to rules set forth by management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked closely with human resources to support employee management and organizational planning.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Janitorial Worker

The Budd Group
Greensboro, NC
04.2019 - 09.2021
  • Cleaned bank mopped, cleaned bathrooms, vacuum, and cleaned windows.

Education

Bachelor's - Business Administration/Human Resources

Strayer University
01.2024

High school diploma -

Graham High School
06.1985

Skills

  • Manufacturing Experience (10 years)
  • Supervising Experience (10 years)
  • Team Leader (10 years)
  • Payroll (10 years)
  • Production Management (10 years)
  • Filing (1 year)
  • Leadership (10 years)
  • Manufacturing (10 years)
  • Human resources
  • HR sourcing (6 years)
  • Recruiting (10 years)
  • Relationship management (10 years)
  • Management (6 years)
  • Operations Management
  • Strategic Planning
  • Inventory Control
  • Schedule Development
  • Industrial Hygiene
  • Process Monitoring and Improvement
  • Complex Problem-Solving
  • Negotiation
  • Training and Mentoring
  • Business Administration
  • Inventory Oversight
  • Goal-Oriented
  • Employee Motivation
  • Policy Enforcement
  • Process Improvement

Willing To Relocate

  • Greensboro, NC
  • Raleigh, NC
  • Cary, NC

Timeline

Janitorial Worker

The Budd Group
04.2019 - 09.2021

Supervisor/Team Leader

Kayser-Roth Corporation
07.1986 - Current

Bachelor's - Business Administration/Human Resources

Strayer University

High school diploma -

Graham High School
Vonda Poteat