Vonda Shiggs

Assisting elderly clients in their home with daily activities such as bathing , exercise, appointment reminders, medications and meal preps. Ensuring all ADLS were completed at the end of shift. Documenting the daily functions and reporting back to the company to ensure the clients needs were properly met per the program

• Greeted and assisted customers, addressing inquiries and ensuring positive experiences.
• Managed multi-line phone system, efficiently routing calls to appropriate departments.
• Processed customer orders, returns, and exchanges using point-of-sale systems.
• Maintained organized front desk area, promoting a welcoming environment for visitors.