Detail-oriented Planner skilled in data analysis and customer-focused solutions. Successfully developed comprehensive case review plans and enhanced operational efficiency through streamlined processes, ensuring compliance with state regulations.
Overview
31
31
years of professional experience
Work History
Planner I Critical Analysis Unit
Ga State Board of Pardons and Parole
08.2017 - 03.2026
Developed strategic plans to optimize parole procedures and enhance offender rehabilitation processes.
Analyzed case data to identify trends, improving decision-making for parole recommendations.
Facilitated cross-departmental collaboration to streamline communication and operational efficiency.
Implemented training programs for staff on best practices in case management and documentation standards.
Mentored junior planners, fostering professional development and enhancing team performance.
Fostered professional development within planning team by organizing regular training sessions on emerging industry trends and technologies.
Prepared and maintained comprehensive production reports to highlight production developments for management review.
Data Processor Supervisor
Ga State Board Pardons and Parole
Atlanta. Ga
04.2013 - 08.2017
Processed data entries with high accuracy to support parole decision-making.
Verified and corrected discrepancies in case files to ensure data integrity.
Collaborated with legal teams to prepare documentation for board reviews.
Implemented new data management procedures, enhancing operational efficiency.
Trained junior staff on data processing protocols and software systems.
Ensured timely completion of projects by prioritizing tasks and efficiently managing time.
Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
Assisted in training new hires on company-specific data management systems, procedures, and best practices.
Identified data errors and discrepancies and implemented swift corrections.
Generated detailed reports from collected data to inform stakeholders.
Data Transcriber I
Ga State Board of Pardons and Parole
Atlanta, Ga
10.1999 - 12.2000
Ensured accuracy in data entry by meticulously transcribing legal documents and records.
Verified accuracy of data before transcribing.
Safeguarded sensitive information through strict adherence to confidentiality policies and guidelines.
Implemented quality control measures to verify data integrity and consistency across multiple databases.
Collaborated with team members to streamline transcription processes, enhancing overall efficiency.
Trained new staff on transcription standards and data management practices to ensure compliance with regulatory requirements.
Led initiatives to digitize archival records, improving access and retrieval times for case information.
Maintained confidentiality of sensitive information while adhering to organizational policies and procedures.
Correctional Officer
Ga Department of Corrections
08.1995 - 10.1999
Supervised inmate activities and maintained safety protocols within facility.
Conducted regular inspections to ensure compliance with regulations and security standards.
Collaborated with multidisciplinary teams to address inmate needs and behavioral issues.
Trained new officers on safety procedures and emergency response protocols.
<ul><li>Working as a Technology Lead for e-banking, Mobile, and tablet banking applications as a Mainframes application developer</li><li>Responsibilities include designing, coding, testing, and maintaining Mainframe applications</li><li>Mainframe developers are also responsible for identifying and resolving technical issues, debugging, and supporting Mainframe applications throughout their lifecycle</li><li>To collaborate with other developers and stakeholders to ensure that Mainframe applications meet business requirements and adhere to coding standards</li><li>Additionally, be required to perform system maintenance tasks and participate in the development of new features and enhancements for Mainframe applications</li><li>Ensured the Production problems were resolved within SLA, with minimum time to restore critical applications</li><li>Provided permanent fixes/value adds to the application and continuous service improvements</li><li>Managed Coding, Unit testing and preparation, and Analysis of the test scenarios</li></ul> at Infosys Limited<ul><li>Working as a Technology Lead for e-banking, Mobile, and tablet banking applications as a Mainframes application developer</li><li>Responsibilities include designing, coding, testing, and maintaining Mainframe applications</li><li>Mainframe developers are also responsible for identifying and resolving technical issues, debugging, and supporting Mainframe applications throughout their lifecycle</li><li>To collaborate with other developers and stakeholders to ensure that Mainframe applications meet business requirements and adhere to coding standards</li><li>Additionally, be required to perform system maintenance tasks and participate in the development of new features and enhancements for Mainframe applications</li><li>Ensured the Production problems were resolved within SLA, with minimum time to restore critical applications</li><li>Provided permanent fixes/value adds to the application and continuous service improvements</li><li>Managed Coding, Unit testing and preparation, and Analysis of the test scenarios</li></ul> at Infosys Limited