Experienced professional with 18 years in diverse settings, specializing in office administration and leadership. Committed to community service and organizational improvement. Strong track record of fostering teamwork and enhancing operational effectiveness.
Overview
25
25
years of professional experience
Work History
Employee Experience Manager
The Willows at Tiffin
Tiffin, OH
08.2024 - Current
Managed weekly payroll for an average of 120 staff members, resolving discrepancies and ensuring accuracy of reports.
Coordinated onboarding processes for all new hires, ensuring completion of pre-onboarding steps weekly.
Conducted three-day onboarding and training sessions for new hires each week.
Facilitated planning and execution of monthly events for new hires, tenure, recognition, and employee appreciation.
Fiscal/ HR Clerk
Seneca County General Health District
Tiffin, OH
03.2021 - 08.2024
Assist in interviewing, screening and onboarding. Responsible for new hire paperwork, assignment and monitoring employee training schedule and train in payroll, benefits and company policies.
Gather timesheets weekly for processing. Organize and maintain payroll information by entering data, correcting employee errors, calculating and collecting information.
Maintain employee files, vendor files, prepare invoices, and maintain all billing documents for audits, keeping information secure and private.
Utilize Excel to manage cash flows, budgets and accounts receivable and payable functions. Enter purchase orders and maintain sufficient balances for expenses.
Assisted with recruitment process, including posting job adverts and scheduling interviews.
Collaborate with directors and Health Commissioner to develop job descriptions for new roles.
Personal Banker II
Fifth Third Bank
Tiffin, OH
09.2019 - 02.2021
Partnered with underwriters, mortgage officers and financial advisors to provide clients with optimal financial solutions.
Created strategic financial solutions to suit individualized client needs.
Provided clients with information on bank accounts, institutional policies, financial products and related services.
Met with clients to facilitate budget management and financial guidance.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Networked to build client base and promote products to new and existing clients.
Store Manager, Previously Executive ASM
Walgreens
Findlay, OH
9 2006 - 09.2019
Oversee all store operations, state and federal law, follow and execute on corporate and district initiatives, goal setting and action planning.
Completed all aspects of hiring process, from job postings, interviews, onboarding and training. Leader and coach in providing and inspiring team to provide extraordinary customer service. Successful in building and developing relationships with co-workers and community. Resolved escalated conflicts. Delivered annual performance evaluations and responsible for performance management.
Analyze financial statements, completion of payroll, process all store vendor invoices, claims, and ledger reconciliation.
31C- Radio Operator, Soldier
Ohio Army National Guard
Port Clinton, OH
05.2000 - 05.2006
Attended Basic Combat training and Advanced Individualized Training.
Attended monthly and summer training. Prepared and on call to serve if needed in local, national or foreign affairs.
Education
Bachelor of Science - Health And Human Services
University Of Toledo
05.2005
Skills
Strong Interpersonal Skills
Positive and Courteous
People Oriented
Excellent Time Management
Quality Focused
Organized and Detail Oriented
High level of Integrity
Love to Multi-Task
References
Jesse Alfaro, Area Manager, Amazon, 419-297-5643, jessejalfaro@gmail.com
Jim Winkle, Store Manager, Walgreens, 419-283-9886, jwinkle2323@gmail.com
Ashleigh Couch, Benefits Coordinator, Ohio Department of Veterans Services, (419)494-1555, ashleigh.k.couch.ctr@us.army