Vonquiesha Lockhart
Americus,GA
Summary
Dedicated Home Health Aide with a proven track record at Angelite PCH Center, enhancing patient independence through expert care plan management and compassionate personal hygiene assistance. Skilled in patient transportation and home safety, I significantly improved living conditions and patient well-being. My adaptability and strong documentation skills support efficient and empathetic patient care.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Angelite PCH Center
03.2017 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Improved patients' comfort with massage and application of topical treatments.
Cashier
3 Squares Diner
02.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Captain D's Seafood
05.2023 - 12.2023
- Processed customer transactions efficiently and accurately, ensuring a seamless checkout experience.
- Handled cash register operations efficiently.
- Welcomed customers with a friendly demeanor.
Line Worker
Tyson Foods
06.2020 - 02.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
Call Center Representative
TLC
06.2016 - 11.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Education
Diploma -
Americus Sumter High South Campus
Americus Ga 05.2016
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- First aid and safety
- Care plan management
- Client documentation
- Documentation
- Patient transportation
- Home safety assessments
Timeline
Cashier
Captain D's Seafood
05.2023 - 12.2023
Cashier
3 Squares Diner
02.2023 - 11.2024
Line Worker
Tyson Foods
06.2020 - 02.2023
Home Health Aide
Angelite PCH Center
03.2017 - Current
Call Center Representative
TLC
06.2016 - 11.2021
Diploma -
Americus Sumter High South Campus