Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vontrell Barton

Vontrell Barton

Hammond,LA

Summary


Offering compassion, patience, and willingness to learn and grow in a therapeutic environment. Contributes understanding of behavioral health concepts and ability to develop strong communication and active listening skills. Ready to use and develop conflict resolution and problem-solving abilities in Camp Assistant role.


Dynamic team leader with a proven track record at Burger King, enhancing customer satisfaction through effective complaint resolution and relationship building. Skilled in cash handling and process improvement, I foster collaboration and motivate teams to achieve goals, ensuring operational excellence and a positive work environment.

Overview

3
3
years of professional experience

Work History

Team Leader

Burger King
07.2022 - 07.2025
  • Assisted team in daily operations by learning core tasks and safety protocols.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Supported team members with project execution, fostering a collaborative environment.
  • Adapted quickly to new tools and systems to enhance workflow efficiency.
  • Contributed to maintaining inventory accuracy through diligent tracking of supplies.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from the managing team.
  • Resolved customer complaints effectively, maintaining a focus on satisfaction and retention strategies.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments,
  • Operated point-of-sale systems efficiently, processing orders and handling cash transactions accurately.

Crew Member

Pizza Hut
03.2024 - 05.2025
  • Delivered exceptional customer service during high-volume shifts, ensuring positive dining experiences.
  • Collaborated with team members to maintain kitchen cleanliness and organization, adhering to food safety standards.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.
  • Operated point-of-sale systems efficiently, processing orders and handling cash transactions accurately.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Supported promotional campaigns by suggesting menu items based on customer preferences and trends.
  • Resolved customer complaints effectively, maintaining a focus on satisfaction and retention strategies.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.

Education

Bachelor of Science - Occupational Therapy

Southern University And A&M College
Baton Rouge, LA
05-2029

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Team motivation
  • Goal setting
  • Safety
  • Relationship building
  • Process improvement
  • Team building
  • Cash handling
  • Complaint resolution
  • Issue resolution
  • SMART goals
  • Call center operations
  • Verbal and written communication
  • Team collaboration

Timeline

Crew Member

Pizza Hut
03.2024 - 05.2025

Team Leader

Burger King
07.2022 - 07.2025

Bachelor of Science - Occupational Therapy

Southern University And A&M College

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