Lead Trainer
DHL Supply Chain
- Arranged meeting spaces and supporting materials for each class.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
- Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
- Created training schedules for trainees and presented weekly training programs.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Spearheaded the creation of a company-wide knowledge-sharing platform, fostering cross-departmental communication and collaboration.
- Mentored junior trainers in effective teaching methodologies, contributing to their professional development and growth within the organization.
- Optimized training schedules to suit the availability of employees, ensuring minimal disruption to daily operations.
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training for 500 employees.
- Motivated 500 trainees and associates by demonstrating positive attitude to improve productivity.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Oversaw day-to-day functions of training department.
