Vorn Estell
Forney,TX
Summary
Dynamic professional with a proven track record in warehouse efficiency and customer service excellence, notably at Ryder and Penske Truck Leasing. Expert in pallet jack handling and fostering workplace cleanliness, I've significantly enhanced storage solutions and customer satisfaction. Skilled in collaborative teamwork and adept at shipping and receiving, my approach has consistently driven positive outcomes and operational improvements.
Overview
8
8
years of professional experience
Work History
MHE Operator
Ryder
09.2024 - 01.2025
- Increased storage capacity by effectively utilizing vertical space through efficient racking techniques.
- Supported continuous improvement efforts within the warehouse by actively participating in training sessions focused on enhancing MHE operation skills.
- Verified articles received against corresponding paperwork, noting any discrepancies to promote inventory accuracy.
- Fostered a positive and collaborative work environment among team members by consistently demonstrating strong communication and interpersonal skills.
- Ensured proper placement of goods within designated storage locations, maximizing available space while minimizing retrieval time.
CSR
Penske Truck Leasing
07.2023 - 02.2024
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Responded to customer requests for products, services, and company information.
Mortuary Affairs Specialist
US Army
09.2016 - 04.2023
- Determined and recorded recovery locations on maps, overlays, and sketches.
- Expedited burial preparations by coordinating with cemetery staff, ensuring timely interments according to family wishes or religious customs.
- Assisted in identification of soldiers killed in action using DNA analysis, fingerprints, and dental records.
- Contributed to successful repatriation efforts by working closely with foreign governments and partner organizations.
- Collaborated with medical professionals to ensure proper handling and transportation of remains, maintaining the integrity of evidence when necessary.
- Upheld stringent health and safety standards within the workplace, minimizing risks associated with handling deceased individuals or biological materials.
Education
High School Diploma -
Wilmer-Hutchins High School
Dallas, TX06-2013
Skills
- Warehouse safety
- Pallet jack handling
- Shipping and receiving
- Workplace cleanliness
- Equipment inspection
Timeline
MHE Operator
Ryder
09.2024 - 01.2025
CSR
Penske Truck Leasing
07.2023 - 02.2024
Mortuary Affairs Specialist
US Army
09.2016 - 04.2023
High School Diploma -
Wilmer-Hutchins High School
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