Hi, I’m
Vorresse Clayton
Compton,CA
Summary
Results-driven professional with strong analytical mindset and technical expertise, thriving in data-driven environments. Demonstrates resilience and determination in overcoming challenges, consistently surpassing expectations as both an individual contributor and valuable team member. Brings over a decade of hands-on experience as a customer-oriented supervisor, possessing deep understanding of employee performance and providing knowledgeable guidance and support. Skilled in fast-paced industry best practices and principles of employee management, effectively leveraging exceptional time management and organizational abilities to drive group success. With more than 7 years of experience overseeing employee performance in a customer service-based industry, adept at delivering exceptional service while effectively managing teams. Dynamic supervisor who excels at motivating and fostering positive team dynamics to achieve ambitious goals. Committed to cultivating an open and communicative culture that empowers employees to contribute to the company's overall success. Boasts strong background in multiple fields, adept at conflict resolution to maintain team harmony and optimize performance. Recognized for consistently exceeding objectives, leading talented teams, and achieving targets. Resourceful supervisor trained in resolving critical issues within time-sensitive environments, consistently building and maintaining high-performing teams. Highly organized, energetic, and adaptable, dedicated to continuous improvement and inspiring staff collaboration for collective success.
Overview
9
years of professional experience
Work History
Allied Universal Security Services
Technology Security Supervisor
07.2024 - Current
Job overview
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Citadel Securities
Security Supervisor
03.2024 - 07.2024
Job overview
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
Securitas Security Services USA
Security Supervisor/Assistant Manager of Operations
02.2020 - 03.2024
Job overview
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Held routine and surprise drills to keep help security team members practice response plans.
- Led security team and contributed to on-call shifts.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Monitored security operations to ensure compliance with established procedures and standards.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Recorded required data for incident reports and files.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Investigated security breaches and took appropriate measures to minimize damage.
- Recommended equipment and services to improve facility and network security.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Supervised property entrances and exits and monitored employee safety.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Monitored and authorized employee and guest access to guard against theft.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Provided security team leadership and contributed to on-call duties.
Education
Fresno Pacific University
Some College (No Degree) from Psychology
Skills
- Security team management
- Safety and security regulations
- Daily incident reporting
- Physical restraint training
- Team leadership
- Interviews and interrogations
- Relationship building and management
Interests
Create Opportunities to Excel in my Career
Timeline
Technology Security Supervisor
Allied Universal Security Services
07.2024 - Current
Security Supervisor
Citadel Securities
03.2024 - 07.2024
Security Supervisor/Assistant Manager of Operations
Securitas Security Services USA
02.2020 - 03.2024
Fresno Pacific University
Some College (No Degree) from Psychology
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