Voshon A. Rodgers
Northridge
Summary
Senior IT Leader – Vulnerability Management, Server Support & Patching, Problem Resolution A seasoned IT professional with 34 years of progressive responsibility within the same organization, specializing in enterprise vulnerability management, server operations, patch lifecycle governance, and complex problem resolution. Recognized for building resilient infrastructure, driving risk‑reduction strategies, and leading cross‑functional teams through major technology transitions and operational challenges.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vulnerability Manager
NBC Universal Comcast
01.2024 - 01.2025
- Directed the enterprise vulnerability management program, overseeing continuous scanning, prioritization, and remediation across servers, applications, and cloud environments.
- Translated technical vulnerabilities into business‑aligned risk assessments to guide remediation strategies and executive decision‑making.
- Partnered with IT, security, and application teams to ensure timely patching and mitigation of high‑risk exposures.
- Managed vulnerability tools, reporting dashboards, and automation workflows to improve accuracy, visibility, and remediation efficiency.
Manager, Server Patching Ops/Compliance
NBC Universal Comcast
01.2018 - 01.2024
- Led teams responsible for enterprise server operations, patch deployment, configuration management, and lifecycle maintenance across Windows and Linux environments.
- Designed and executed patching schedules, change‑control processes, and maintenance windows to minimize downtime and operational risk.
- Improved patch compliance and system stability through automation, standardized procedures, and continuous process refinement.
- Oversaw incident response related to server outages, performance issues, and patch‑related failures.
- Collaborated with architecture, networking, and application teams to support major upgrades, migrations, and infrastructure modernization initiatives.
Problem Resolution Manager
NBC Universal Comcast
01.2015 - 01.2018
- Managed high‑severity incidents and chronic issues, driving root‑cause analysis and long‑term corrective actions.
- Coordinated cross‑departmental war rooms to restore service quickly and prevent recurrence.
- Developed problem‑management frameworks, documentation, and reporting to strengthen operational resilience.
- Identified systemic issues and implemented process improvements that reduced downtime and improved service reliability.
- Served as a trusted escalation point for complex technical and operational challenges.
Service Support Leader
NBC Universal Comcast
01.2008 - 01.2015
- Managed high‑severity incidents and chronic issues, driving root‑cause analysis and long‑term corrective actions.
- Coordinated cross‑departmental war rooms to restore service quickly and prevent recurrence.
- Developed problem‑management frameworks, documentation, and reporting to strengthen operational resilience.
- Identified systemic issues and implemented process improvements that reduced downtime and improved service reliability.
- Served as a trusted escalation point for complex technical and operational challenges.
Education
Bachelors - Business Administration
California State University Northridge
05.1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 5 in the development of an automated patching life cycle.
- Achieved major success through effectively helping process ideas with other teams.
- Documented and resolved issues which led to less outages and client downtime.
Certification
Problem solving certification
Personal Information
Title: Vulnerability Manager
Timeline
Vulnerability Manager
NBC Universal Comcast
01.2024 - 01.2025
Manager, Server Patching Ops/Compliance
NBC Universal Comcast
01.2018 - 01.2024
Problem Resolution Manager
NBC Universal Comcast
01.2015 - 01.2018
Service Support Leader
NBC Universal Comcast
01.2008 - 01.2015
Bachelors - Business Administration
California State University Northridge