Voshon White
Moreno Valley,CA
Summary
Enthusiastic professional with an established track record of connection building and personality management, both within my departments and for clients or customers. Strong interpersonal problem-solving skills, enabling me to remain adaptable and capable of delivering consistent results amidst dynamic circumstances.
Overview
8
8
years of professional experience
Work History
Inbound Specialist
Target
09.2025 - Current
- Assisted in training new hires, ensuring a thorough understanding of company policies, procedures, and tools used in daily tasks.
- Improved customer satisfaction by promptly addressing inbound inquiries and providing accurate information.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Shift Supervisor
Starbucks
10.2020 - 06.2025
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Theatre Usher
Regency Theatres
12.2017 - 03.2020
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Provided information about current and future events at facility.
- Assisted patrons with seating by giving directions and lighting paths.
Education
Bachelor of Science - Data Science
Arizona State University
Tempe, AZ05-2027
Skills
- Team-oriented mentality
- Empathy and patience
- Complaint resolution
- Data entry proficiency
- Time management
- Heavy lifting
- Verbal and written communication
- Warehouse operations
Timeline
Inbound Specialist
Target
09.2025 - Current
Shift Supervisor
Starbucks
10.2020 - 06.2025
Theatre Usher
Regency Theatres
12.2017 - 03.2020
Bachelor of Science - Data Science
Arizona State University