Veronica Perez
Austin,TX
Summary
Pursued opportunities with reputable organizations that foster positive work environments and present challenging roles for skill application and professional growth.
Overview
10
10
years of professional experience
Work History
LV Production Assistant/ Internal Operations
HomePro Technology
12.2022 - Current
Warranty Scheduling
Kidd Roofing
09.2018 - 02.2019
- Customer Account Management
- Payroll
- Scheduling
- Increased trust from general contracting companies by responding/managing accounts in a timely manner
- Coordinate service with Home Builders and subcontractors
- Purchasing
- Inventory Management
- Improved filing and organizational structure for the branch regarding paperwork and files
Administrative Assistant
Greenstream
05.2017 - 09.2018
- Answered, screened and transferred inbound phone calls
- Office inventory management and purchasing
- Compiled, loaded, and edited large sets of HR data input into application database
- Shipping/Receiving
- Recruiting/Interviews/Orientation
- Developed Excel spreadsheets, PowerPoint presentations
- Administrative support for office
- Managed internal/external communications
Customer Service Representative (CSR)
Acceptance Insurance
05.2016 - 05.2017
- Inbound calls and client inquiries
- New Customer Quotes
- Member claims & Investigations (including onsite inspections)
- Correspondence related to coverage, premium payments, claim status
- Performing follow-up services with members
- Open/close office
- Engage with other insurance agencies to coordinate or mediate the processing of member benefits
Education
Criminal Justice
Austin Community College
Austin, TX11.2025
Radiology
University of Texas Brownsville
Brownsville, TX08.2003
Travel & Tourism
International Aviation & Travel Academy
Arlington, TX03.1993
GED - undefined
Homer Hanna High School
Brownsville, TX05.1992
Skills
- Bilingual (Spanish/English)
- Diligent attention to detail
- Multi-tasking
- Strong organizational skills
- Office administration
- Private Investigation
- Investigation & Research
- Exceptional communication skills
- Solid customer service skills
- Sales & Marketing
- Strong decision-making skills
- Fugitive Recovery
Activities
Tony’s Foundation Tony Laudadio a close friend who’s battle with cancer inspired him and me to help others by raising money for families in need, who have or are currently supporting a family member and struggling financially while battling the disease. Contributions to the foundation include: Event planning Fund Raising Sales Marketing & Promotion Sponsorship by way of Pistol Perez Tournament St. Jude’s Foundation Plan, organize, market and manage two large billiards tournaments per year to raise money for the St. Jude’s Foundation. All proceeds go directly to helping families involved with the foundation. Event planning Fund Raising Marketing & Promotions Event Management Sponsorship by way of Pistol Perez Sales
Timeline
LV Production Assistant/ Internal Operations
HomePro Technology
12.2022 - Current
Warranty Scheduling
Kidd Roofing
09.2018 - 02.2019
Administrative Assistant
Greenstream
05.2017 - 09.2018
Customer Service Representative (CSR)
Acceptance Insurance
05.2016 - 05.2017
Criminal Justice
Austin Community College
Radiology
University of Texas Brownsville
Travel & Tourism
International Aviation & Travel Academy
GED - undefined
Homer Hanna High School