Vrena Anton
Addison,IL
Summary
Caring Behavioral Therapist with 5 years of experience helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. Flexible clinician comfortable administering individual or group therapy sessions.
Overview
16
16
years of professional experience
Work History
Registered Behavioral Therapist
North Shore Pediatric Therapy
02.2021 - 12.2023
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Supported clients in achieving personal goals, providing consistent encouragement and celebrating milestones.
- Ensured safe therapeutic environments by adhering to strict safety protocols and responding appropriately to crisis situations.
- Enhanced treatment effectiveness by collaborating with multidisciplinary teams, including Behavioral Analysts, Occupational Therapists, and Speech Therapists.
- Facilitated group sessions for clients, promoting socialization and reinforcing positive behaviors among peers.
- Performed ongoing data collection to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
- Assisted in training new Registered Behavioral Therapists on company policies, procedures, and therapeutic approaches.
Mental Health Specialist
Allendale Association
07.2018 - 12.2021
- Improved patient outcomes by developing and implementing individualized mental health treatment plans.
- Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
- Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
- Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
- Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
- Maintained detailed records of clinical interventions, progress notes, and other documentation required for regulatory compliance.
- Assisted psychiatrists in medication management processes by closely monitoring patient response to prescribed medications.
- Promoted client self-advocacy by assisting them in understanding their rights within the mental health system.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
College Work Study
Pillars Community Health
11.2017 - 07.2019
- Performed initial intakes with potential clients.
- Scheduled potential clients for psych evaluations with licensed clinicians.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Medical Interpreter
Fluent Language Solutions, Inc
06.2017 - 03.2020
- Enhanced patient satisfaction by providing accurate and timely Arabic-English interpretation during medical appointments.
- Contributed to a better healthcare experience for Arabic-speaking patients by bridging language barriers between them and medical staff.
- Ensured clear communication between patients and healthcare providers, leading to more accurate diagnoses and treatment plans.
- Assisted with patient education by translating written materials on health conditions, medications, and follow-up care instructions.
- Facilitated informed consent discussions by accurately interpreting information regarding treatments, procedures, and potential risks or side effects.
- Improved patient adherence to treatment plans through clear interpretation of medication instructions and lifestyle recommendations.
- Maintained strict confidentiality in accordance with HIPAA regulations when handling sensitive patient information during interpretation sessions.
Logistics Coordinator
Bell Foods
03.2010 - 09.2013
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Streamlined inventory management for reduced waste and improved cost control.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Improved order accuracy through meticulous data entry and verification processes.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Implemented software solutions to streamline logistics processes, improving overall productivity and efficiency.
- Conducted thorough market research to identify optimal suppliers based on price, quality, and reliability factors.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Created reports to provide insights into logistics operations and performance.
Logistics Coordinator
Nasco Trade
02.2008 - 03.2009
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Streamlined inventory management for reduced waste and improved cost control.
- Monitored and adjusted inventory levels according to demand.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Improved order accuracy through meticulous data entry and verification processes.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Conducted thorough market research to identify optimal suppliers based on price, quality, and reliability factors.
- Created reports to provide insights into logistics operations and performance.
Customer Service Representative
Sutherland Global Service
03.2015 - 08.2015
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - English Linguistics And Translation
Alexandria University
Alexandria, EgyptMaster's-Level Courses - Counseling Psychology
The Chicago School of Professional Psychology
Chicago, ILSkills
- Empathy and Compassion
- Autism Spectrum Disorder Knowledge
- Confidentiality Practices
- Sensory Integration
- Staff Training
- Social Skills Development
- Collaboration with Professionals
- Functional Communication Training
Timeline
Registered Behavioral Therapist
North Shore Pediatric Therapy
02.2021 - 12.2023
Mental Health Specialist
Allendale Association
07.2018 - 12.2021
College Work Study
Pillars Community Health
11.2017 - 07.2019
Medical Interpreter
Fluent Language Solutions, Inc
06.2017 - 03.2020
Customer Service Representative
Sutherland Global Service
03.2015 - 08.2015
Logistics Coordinator
Bell Foods
03.2010 - 09.2013
Logistics Coordinator
Nasco Trade
02.2008 - 03.2009
Bachelor of Arts - English Linguistics And Translation
Alexandria University
Master's-Level Courses - Counseling Psychology
The Chicago School of Professional Psychology
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