Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Vrenda Gallo

Westbury,NY

Summary

Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance. Dedicated Chick-Fil-A with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Energetic Kitchen Hand touting 4 years of stocking pantries, washing pots and pans and sanitizing work areas. Knowledgeable team player committed to hard work and readily available to help team members. Outgoing individual with great attendance record.

Overview

10
10
years of professional experience

Work History

Kitchen Assistant Director

Chick-fil-A
Westbury, NY
10.2019 - Current
  • Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
  • Performed basic maintenance duties such as cleaning floors or walls.
  • Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
  • Labeled containers with dates indicating when food should be used or discarded.
  • Received deliveries from vendors ensuring that all orders were correct according to invoices.
  • Prepared salads and other cold foods according to established recipes.
  • Followed recipes and customer requests to prepare meals.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Acquired new skills to support team and further accommodate customer needs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Unloaded food and supplies from delivery trucks to appropriate storage locations.
  • Ensured that all kitchenware was properly washed before being put away for storage.
  • Prepared food items consistently following recipe cards and production and portion standards.
  • Followed all health department regulations while preparing food products for consumption by customers.
  • Maintained kitchen sanitation standards to ensure safety of staff and customers.
  • Kept accurate records of inventory levels on a weekly basis.
  • Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.

Employee

Noodles and Company
Westbury, NY
10.2017 - 10.2019
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Greeted customers and provided prompt, friendly service.
  • Maintained a clean work area at all times.
  • Processed cash, credit card, and debit card transactions accurately and efficiently.
  • Ensured that all customers received their correct orders before leaving the premises.
  • Followed established health and safety guidelines while handling food items.
  • Assisted in training new employees in proper cashiering techniques.
  • Stocked shelves with food items when necessary.
  • Informed management of any discrepancies in inventory or pricing issues.

Employee

SoulCycle
Woodbury, NY
06.2015 - 02.2016
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Cleaned windows, door frames, and sills.
  • Emptied trash cans and replaced liners.
  • Stocked restrooms with paper products and soap dispensers.
  • Followed established health codes while performing duties.
  • Reported any damages or repairs needed to supervisor immediately.
  • Responded quickly to spills or accidents using appropriate cleaning materials.
  • Labeled and properly stored chemicals, equipment and cleaning products.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Maintained janitorial closets in a clean, organized manner.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Transported trash and hazardous waste to appropriate disposal area.

Employee

McDonald's
Dumfries, VA
08.2014 - 04.2015
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Resolved customer issues promptly in a professional manner.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Rotated through series of different stations based on team needs.
  • Trained new team members using approved training materials and information.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Monitored expiration dates on food items for freshness assurance.
  • Followed production orders and company standards to exceed quality scores on consistent basis.

Skills

  • High-Volume Dining
  • Kitchen Equipment Operation
  • Food Preparation Techniques
  • Kitchen Station Organization
  • Food Storage Safety
  • Health Code Compliance
  • Ingredient Preparation
  • Portion Control
  • Dishwashing
  • Food Safety
  • Knife Skills
  • Cooking Techniques
  • Safe Food Handling
  • Sanitation Practices
  • Inventory Monitoring
  • Order Accuracy
  • [Spanish] Translation
  • Customer Relations
  • Sales Techniques
  • Transaction Processing
  • Customer Service
  • Employee Coaching
  • Team Management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Kitchen Assistant Director

Chick-fil-A
10.2019 - Current

Employee

Noodles and Company
10.2017 - 10.2019

Employee

SoulCycle
06.2015 - 02.2016

Employee

McDonald's
08.2014 - 04.2015

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Vrenda Gallo