Viridiana Rivas
451 W Flagstone St,TX
Summary
Accustomed to handling sensitive, confidential records. Flexible and versatile - able to maintain a sense of humor under pressure. Thrive in deadline- driven environments. Excellent team-building skills. Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
19
19
years of professional experience
Work History
Full time Realtor
JPS REALTY
01.2017 - Current
- Complete Contracts, Hire Inspectors, Comply with Texas housing and contract Law, Study market areas, Commercial and Residential Sales, Marketing Skills, Front-Office Operations, Professional Presentations, Strong personality, Punctual.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Conducted open houses and showings of properties to prospective buyers.
- Generated leads through networking activities, cold calling prospects, referrals.
Dispatcher
ManJam Trucking Services
Odessa, TX
01.2013 - 01.2017
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
- Received or prepared work orders.
- Maintained accounts payable files and records in an organized manner.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Prepared and processed payroll.
- Processed invoices and payments in accordance with company policies and procedures.
- Responsible for entering customer payments into the accounting software system.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
- Reconciled customer accounts and resolved discrepancies.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Matched orders with invoices and recorded required information.
- Handled accounts payable and receivable, including invoicing and payment processing.
Parts Specialist
R and H Supply
Odessa, TX
02.2011 - 01.2013
- Prepare orders for customers, scan over documents to corporate, print out invoices after order was complete, give explanation on back orders.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
Grandview Eye
01.2009 - 01.2011
- Appointments, Styling Frame, Ordering Frames lenses, Submitting Insurance, Bookkeeping duties - Cash Method, Collecting fee at the end of appointment, Making sure all orders where completed in a two day period
Dispatcher
Basin Disposal
Odessa, TX
02.2006 - 01.2009
- Collecting payments, Make sure all of Customer Order was delivered and complete, Preparing new customer paperwork, Sending out driver to deliver dumpster, Adding to new route list
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Prepared daily work and run schedules.
- Received or prepared work orders.
Education
ODESSA COLLEGE
Odessa, TX01.2012
Realtor License
Odessa, TXSkills
- Keying 45 WPM
- MS Office 2010
- Money Handling
- Telephone Etiquette
- QuickBooks
- Quicken
- Initiative
- Client Relations
- Sales Development
- Administrative Support
- Business Development
- Dispatch Coordination
- Service Coordination
- Route Navigation
- Customer Relations
- Dispatching procedures
- Critical thinker
- Monitoring field personnel
- Office Administration
- Filing
- Bookkeeping
- Scheduling
- Invoice Processing
- Clerical Support
- Spreadsheet Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Full time Realtor
JPS REALTY
01.2017 - Current
Dispatcher
ManJam Trucking Services
01.2013 - 01.2017
Parts Specialist
R and H Supply
02.2011 - 01.2013
Grandview Eye
01.2009 - 01.2011
Dispatcher
Basin Disposal
02.2006 - 01.2009
ODESSA COLLEGE
Realtor License
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