Victoria Rodriguez
Phoenix,AZ
Summary
Dedicated liaison with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Contract Administrator
Arizona Generator Technology, Inc.
05.2023 - Current
- Create proposals for generator maintenance renewal
- Create contracts for accepted proposals
- Upload reports to ensure customer generators are in compliance
- Assist customers with entering information when unit is dropped off for service and in picking up units dropped off for service
- Log fuel samples from units collected at customer inspections
Administrative Assistant
Power Plus!
04.2022 - 05.2023
- Answer incoming phone calls and direct them to necessary departments
- Apply for permits for temporary construction power equipment
- Coordinate with customers during temporary construction power production process to supply power to construction sites
- File away completed job paperwork, order office supplies, assist with bookings for travel arrangements
- Assist with other duties as deemed necessary by management
Customer Service Manager
PetersenDean, Inc.
03.2019 - 05.2022
- Collect all service work orders from home builders for roofing repairs
- Answer incoming calls from customers and builder representatives to schedule appointments for inspections and service requests
- Schedule service technicians to all requested appointments for designated time slots in accordance to requested dates and times, and ensure adequate material is available in yard for service work
Receptionist
Arizona Rain Gutters And Shade Experts
06.2020 - 04.2022
- Answer incoming phone calls and direct them to necessary departments
- Schedule appointments for sales members to complete consultations
- Create warranty and billable service work orders for rain gutter repairs
- File away completed job paperwork
- Assist with other duties as deemed necessary by management
Education
High School Diploma -
The Odyssey Institute
Buckeye, AZ05.2016
Skills
- Data Entry and Database Software
- Call Answering and Routing
- Customer Complaint Resolution
- Office Supplies and Inventory
- Correspondence and Office Documents
- Computer Proficiency
- Positive Attitude and Energetic
- Organization and Efficiency
- Critical Thinking
- Problem-solving
Timeline
Contract Administrator
Arizona Generator Technology, Inc.
05.2023 - Current
Administrative Assistant
Power Plus!
04.2022 - 05.2023
Receptionist
Arizona Rain Gutters And Shade Experts
06.2020 - 04.2022
Customer Service Manager
PetersenDean, Inc.
03.2019 - 05.2022
High School Diploma -
The Odyssey Institute
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