Cautious Quality Engineer thoroughly predicts and eliminates any unnecessary risks during project planning and production phases. Meticulously investigates and tracks defects' root causes. Dogged eliminator of faults and liabilities resulting in negative financial impacts.
My Background is in QA role and I bring expertise in Manual and Functional Testing, Web & Mobile testing and knowledge of Java Selenium (IDE, Overview of Web Driver), Selenium IDE (Integrated Development Environment), Selenium Web Driver using JAVA, Excel reading and writing using Apache POI, Data Driven framework development using TestNG and Web Driver
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Quality Analyst Engineer
Rigel Networks Pvt. Ltd.
05.2022 - 07.2023
Contributed to root cause analysis to determine core reason for failures and errors.
Created test scenarios & test cases for various modules in Azure DevOps
Executed test cases in Azure DevOps
Responsible for Functional Testing
Participated in peer reviews of test cases
Log defects in Azure DevOps
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Partnered with senior management to analyze issues and find appropriate solutions.
Software Engineer-QA
ScrumBees Technologies
12.2020 - 02.2022
Working on ERP system which consist of different modules CRM, Project Management, Inventory Management, Purchase Management, HR Management, O&M, Tender Management in Web App & Mobile App too.
Fixed identified issues to improve workflows.
Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
Support Executive
TUV SUD South Asia Pvt. Ltd.
11.2018 - 05.2020
Translated technical terminology for clients to communicate through ticket system.
Tracked inbound support tickets to provide clear resolutions to customers.
Verify the issue given by customer find the root cause and raise a bug.
Captured customer feedback to communicate to superiors for ongoing improvement.
Instructor
Industrial Training Institute
08.2013 - 10.2018
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Observed and adopted new techniques from skilled instructors and lecturers.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Faculty Teacher
GRAPTEL Computer Centre
01.2010 - 07.2013
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Used different learning modes and types of technology to engage students in achieving learning outcomes.
Researched and selected course texts and supplemental learning materials.
Education
Diploma in Computer Engineering - Diploma in Computer Engineering