Vu Tran
Houston,United States
Summary
Experienced Mortgage Coordinator at Fairway Independent Mortgage Corporation, recognized for outstanding performance. With nearly ten years of experience in the mortgage industry, I am a bond purchase expert with a background in finance. My main principal duty is to ensure the efficient clearance of loan files to meet the needs of our corresponding investors. I am driven by a passion for excellence and customer satisfaction, and I leverage my exceptional communication skills to establish rapport and put others at ease. My diverse background enables me to bring a wealth of experience and knowledge in different facets of the mortgage industry. Proven skills in efficient loan processing, strategic investor relations, and adept team leadership. Past roles as a Loan Purchase Specialist and QM Auditor showcase adaptability and exceptional communication and attention to detail. Eager to apply my expertise to drive success in a dynamic role.
Overview
12
12
years of professional experience
Work History
Purchase Clearing Coordinator
Fairway Independent Mortgage Corporation
01.2020 - 09.2023
- Recognized for outstanding performance and consistently achieving top Monthly Purchase Clearing Volume for the bond team.
- Demonstrated expertise in efficient loan processing, strategic investor relations, and adept team leadership.
- Generated and evaluated Excel reports, utilized Encompass software systems, monitored, and resolved aging files, and re-evaluated AUS findings.
- Maintained regular and effective communication with investors, branches, and agencies via email and phone calls.
- Successfully managed a high-volume pipeline on average of 8-12 new loan files on a daily basis.
- Collaborated with cross-functional teams, such as underwriting, branch managers, accounting, and other internal operation departments, to facilitate smooth & efficient purchase clearing and delivery of loan files.
- Requested and organized essential documents, ensuring adherence to investor guidelines.
- Facilitated smooth document flow by uploading files onto investor platforms.
- Coordinated training sessions for new employees on relevant topics such as company policies and protocols.
QM Auditor
Franklin American Mortgage Company
07.2019 - 09.2019
- Analyzed subordinate financing and debt to income ratio calculations.
- Performed audits on Conventional, Non-Conforming, FHA/VA, FNMA/FHLMC, and USDA to ensure files met investor guidelines and were compliant with Qualified Mortgage and ATR guidelines.
- Reviewed income, credit, title, appraisal, and other loan documents for any discrepancies or missing documentation to ensure loan quality for purchase.
- Reviewed loan conditions or stipulations from suspended loans with lenders and investors to clear and move loan files into funding status.
Correspondent Auditor - Loan Purchase Specialist
Franklin American Mortgage Company
04.2014 - 07.2019
- Used company systems (including LOS, OnBase, and FHA Connection) to review loans for compliance to FAMC, Agency, FHA, VA, and USDA guidelines.
- Performed loan level data entry into company systems on each loan reviewed to determine purchase eligibility while meeting production and quality standards.
- Distributed suspense notifications to Lenders and facilitate the clearing of conditions by multiple loan review teams.
- Reviewed the Closing Disclosure to ensure TRID requirements are met.
- Communicated with Lenders to answer questions, explain guidelines, and resolve loan level suspensions while demonstrating outstanding customer service levels.
- Proactively managed pipeline by working with Lenders on aged loans to ensure seasoning guidelines and turn times are met.
- Acted as the primary liaison between the Correspondent Lender and the multiple FAMC teams reviewing and placing conditions on loans such as Compliance Review, Underwriting, Pre-Purchase Review, Collateral Review, and other internal departments by relaying information through appropriate channels and providing feedback, as needed.
- Participated in regular team meetings regarding trends, training, and updates to policies and procedures.
- Selected to review new trainee loan files & conducted peer pipeline reviews to report back to management.
Sr. Funding Specialist
GM Financial
05.2011 - 12.2013
- Reviewed and validated customer and dealer documents for accuracy and completeness.
- Ensured all specific credit decisions and documentation are in compliance with company policies and state and federal laws.
- Conducted credit investigations and verifications.
- Reviewed and evaluated financial information.
- Ensured the confidentiality and security of all loan documents.
- Provided administrative support to management and teammates.
- Provided excellent Customer Service
- Consistently received quarterly incentive bonuses for maintaining compliance of 99.75%+ in accuracy and performance
- Funded an average of 7+ loan contracts daily with a 1.5 day turnaround time.
Education
Bachelor of Science (B.S.), Finance, General -
University of New Orleans
12.2009
Skills
- Analytical Skills
- Customer Support
- Funding
- Verification
- Customer Service
- Quality Assurance
- Integrity
- Contract Negotiation
- Loans
- Communication
Websites
Honors Awards
- Certificate of Appreciation award - GM Financial (09/2012)
- Best Regional Quality Assurance award - GM Financial (01/2013, 08/2013, 10/2013)
- Top Overall Regional Funder award - GM Financial (01/2013, 05/2013)
- Production Excellence Award - Franklin American Mortgage Company (12/2017)
- 5-year Length of Service award - Franklin American Mortgage Company (04/2019)
- Customer Service Award - Franklin American Mortgage Company (11/2016, 08/2018)
- Employee of the month - Fairway Independent Mortgage Corporation (05/2021, 08/2022)
Timeline
Purchase Clearing Coordinator
Fairway Independent Mortgage Corporation
01.2020 - 09.2023
QM Auditor
Franklin American Mortgage Company
07.2019 - 09.2019
Correspondent Auditor - Loan Purchase Specialist
Franklin American Mortgage Company
04.2014 - 07.2019
Sr. Funding Specialist
GM Financial
05.2011 - 12.2013
Bachelor of Science (B.S.), Finance, General -
University of New Orleans
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