Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing over 19 years of experience and expertise in Technical Program Management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
SENIOR TECHNICAL PROGRAM MANAGER
Bristol-Myers Squibb
10.2011 - Current
As a technical program manager, I excel in driving budget efficiencies, optimizing resource management, and leading large-scale projects that enhance organizational capabilities
My expertise in Agile methodologies, cloud migration, and stakeholder engagement ensures seamless execution of diverse IT initiatives
With a proven track record in team leadership, strategic planning, and cross-functional collaboration, I consistently deliver impactful results that align with business goals
Led multimillion-dollar programs and projects as a solution architect and technical program manager, from initial planning through execution, in high-pressure environments
Aligned technology solutions with business goals to drive process improvements, enhance customer experience, and manage operational support and performance metrics
Collaborated with Business and IT teams to develop and implement solutions, including requirements, timelines, budgets, and change management plans, ensuring successful project delivery and stakeholder alignment
Directed cross-functional teams in deploying cloud-based and on-premises applications using AWS, Azure, AI/ML, and Python methodologies, while overseeing disaster recovery, software archival reviews, and technical architecture enhancements
Orchestrated the migration of applications from on-premises solutions to AWS Cloud, optimizing AWS resource usage to reduce costs
Executed a cloud-first strategy for 114 applications, decreasing on-premises applications from 59 to 39
Transitioned the service delivery model to full-stack accountability, adopting a SaaS approach with expanded service provider responsibilities
Achieved a 40% reduction in department budget consumption through improved budget management practices
Implemented SCAR and budget forecasting for new projects, developing a 5-year roadmap for strategic planning
Conducted monthly review meetings to address and close unnecessary demands, resulting in a 10% reduction by year-end
Realized a 15% savings in the 2023/2024 budget through meticulous financial management
Promoted 4 team members and restructured workloads, reducing headcount by 0.5 in 2023
Managed the hiring and oversight of 8 consultants annually, handling onboarding, off-boarding, training, and system access
Directed a $3M project with ACN for Salesforce module migration, leading a team of 6 developers, 1 PM, 1 BA, and 1 on-site PM
Led the Zifo team in Agile methodology for iterative updates to major lab software, effectively managing stakeholders and executing multiple Statements of Work (SOWs)
Supervised the Cognizant team in a cloud-first initiative, transitioning 14 applications to AWS and overseeing all phases of the Software Development Life Cycle (SDLC).
IT Program Manager
Agadia Systems, Inc.
04.2007 - 09.2011
As the first employee, I played a crucial role in transforming a novel business idea into a successful SaaS solution for electronic Prior Authorizations, contributing significantly to the startup's growth and success
Successfully managed and delivered medium to large-scale projects impacting health plans, providers, PBMs, TPAs, and other healthcare entities, overseeing all phases from design to implementation
Led multiple concurrent projects involving software development for point-of-care Prior Authorizations, ePrescriptions, and EMR, including process improvements, resource management, and post-release support
Developed and maintained detailed project plans, including critical path analysis and work breakdown structures, while effectively managing scope, budget, timelines, quality, and risks
Managed cross-functional teams and communicated project status, risks, and technical issues to stakeholders, driving program decisions and progress through risk response plans and executive escalations.
Lead Systems Analyst
Prithvi Information Solutions
01.2005 - 04.2007
Versatile Software QA Analyst with proven expertise in executing and leading comprehensive testing strategies for web applications and regulatory software, leveraging Agile methodologies and advanced test management tools
Led and executed manual and automated testing for web-based and regulatory software applications, including functional, integration, regression, and user acceptance testing (UAT)
Managed and mentored a team of QA analysts, overseeing the development of detailed test cases and ensuring compliance with CTD/eCTD structures for FDA submissions, while maintaining version control in Documentum
Championed quality assurance in Agile environments by collaborating with stakeholders and developers to drive improvements in product quality and regulatory compliance.