Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vuong Luc

Lynnwood,WA

Summary

Results-driven manager with extensive experience in quality assurance and team collaboration. Known for creating impactful training materials and fostering service excellence, leading to improved operational outcomes and enhanced customer satisfaction.

Overview

1
1
Language
4
4
years of professional experience

Work History

Lead Creative Specialist

ACRE Seattle
Seattle, Washington
01.2025 - Current
  • Facilitated team meetings to align on project updates and define actionable next steps.
  • Developed training materials for new hires to enhance understanding of company procedures and policies.
  • Conducted quality assurance testing on newly developed software applications to ensure functionality and user satisfaction.
  • Analyzed customer needs, recommending appropriate products or services.

Restaurant Manager

Thanh Vi Restaurant
Seattle, Washington
02.2024 - 10.2025
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Trained and supervised staff to maintain high service standards.
  • Implemented health and safety regulations in food preparation areas.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Restaurant Manager

Feed Co. Burgers
Seattle, Washington
03.2023 - 2024
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Trained and supervised staff to maintain high service standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Mariner High School
Everett, WA
07-2022

Skills

  • Quality assurance testing
  • User experience evaluation
  • Project management
  • Creative oversight
  • Customer analysis
  • Staff training and development
  • Leadership
  • Team collaboration
  • Customer service
  • Professionalism
  • Teamwork
  • Python programming
  • SQL database management

Languages

Vietnamese
Limited

Timeline

Lead Creative Specialist

ACRE Seattle
01.2025 - Current

Restaurant Manager

Thanh Vi Restaurant
02.2024 - 10.2025

Restaurant Manager

Feed Co. Burgers
03.2023 - 2024

High School Diploma -

Mariner High School
Vuong Luc