Vurgo Richmond
Kenosha,WI
Summary
Responsible and motivated student ready to apply education in the workplace. Past and current roles have resulted in the ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Accounts Receivable Specialist
Uline Shipping Supplies
Pleasant Prairie, WI
12.2023 - Current
- Manage and prioritize a portfolio of Uline’s largest customers to resolve past due invoices for payment.
- Build business relationships with key contacts at other companies.
- Ensure payments are streamlined by identifying issues for non-payment and offering solutions.
- Collaborate with internal departments to resolve past due balances and ensure accurate account structure.
- Provide mentorship to new team members by acting as a cultural guide and suggest strategies to resolve accounts.
- Publish weekly summaries to Leadership to highlight the progress made on accounts.
Accounts Receivable Associate
Uline Shipping Supplies
Pleasant Prairie, WI
07.2022 - 12.2023
- Provided excellent customer service to internal and external customers.
- Took detailed notes to maintain accuracy of records.
- Contacted customers to discuss payment arrangements that best fit their financial needs.
- Managed a large volume of calls and emails through excellent multitasking skills.
- Assisted with on-the-job training and onboarding of new team members.
Education
MBA - Finance
University of Wisconsin - Parkside
Kenosha, WI06-2026
Bachelor of Arts - Marketing With A Minor in Communications
Carthage College
Kenosha WI05-2022
Skills
- Payment Research
- Billing dispute resolution
- Relationship Building
- Customer Service
- Communication
- Escalation
- Account Reconciliation
Timeline
Accounts Receivable Specialist
Uline Shipping Supplies
12.2023 - Current
Accounts Receivable Associate
Uline Shipping Supplies
07.2022 - 12.2023
MBA - Finance
University of Wisconsin - Parkside
Bachelor of Arts - Marketing With A Minor in Communications
Carthage College
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