Vy Hoang
Orlando,FL
Summary
As an aspiring future Speech Language Pathologist, I would love to have relevant work experience to gain insight on the field. I already possess skills from other work experiences that would be useful for the healthcare setting, such as adaptability, being organized and detail oriented, being an effective communicator and listener, and maintaining a positive attitude. I have also worked with a wide range of ages from children to adults.
Overview
7
7
years of professional experience
Work History
Babysitter
Self-employeed
Orlando, FL
06.2017 - Current
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Transporting children to school, sports activities, or other engagements when necessary.
- Helping older children with homework assignments as directed by parents.
- Cared for children of various ages and assisted with feeding, dressing, daily activities, and bedtime routines.
- Completing light housekeeping tasks such as tidying up toys and laundry.
- Monitored children's safety and well-being to prevent accidents and falls.
Head Bartender
Izziban Sushi & BBQ
Orlando, FL
12.2022 - 12.2023
- Managing bartender team and hiring new bartender staff.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Completed regular bar inventories and daily inventory stocking sheets.
- Trained new bartenders on drink preparation, mixing techniques, pouring beers, memorizing cocktail and food menus, and upselling techniques.
- Organized bar supplies in stock room to support timely and efficient retrieval.
- Assigned bartenders to specific tasks and duties throughout the shift.
- Developed new cocktail recipes for the menu.
Bartender/Server
Izziban Sushi & BBQ
Orlando, FL
06.2021 - 12.2022
- Poured wine, beer and cocktails for patrons.
- Developed good working relationships with fellow employees through effective communication.
- Greeted guests with friendliness and professionalism and provide excellent service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Assisted with customer requests and answered questions with a knowledgeable and friendly response to improve satisfaction.
- Maintained safety and sanitation standards within the bar staff to keep the bar a clean area.
- Took orders from customers accurately and in a timely manner.
- Served/ran food and beverages to patrons and constantly checking in to make sure they are satisfied with everything.
Restaurant Hostess
Izziban Sushi & BBQ
Orlando, FL
06.2020 - 06.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted staff by serving food and beverages or bussing tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive and friendly attitude towards guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
Cashier
Shaka Shaka Tea House
Orlando, FL
05.2018 - 10.2018
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Providing excellent customer service to guests and answering any questions they had regarding our products.
- Effectively multitask while on shift.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Central Florida
Orlando, FL05-2024
Skills
- Positive and resilient attitude; empathetic, compassionate, and patient
- Excellent customer service and communication/listening skills
- Critical thinking/ problem solving skills
- Ability to multitask in fast paced environment
- Detail oriented and organized
- Quality team player
- Adaptable; quick learner
- Efficient time management
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Head Bartender
Izziban Sushi & BBQ
12.2022 - 12.2023
Bartender/Server
Izziban Sushi & BBQ
06.2021 - 12.2022
Restaurant Hostess
Izziban Sushi & BBQ
06.2020 - 06.2021
Cashier
Shaka Shaka Tea House
05.2018 - 10.2018
Babysitter
Self-employeed
06.2017 - Current
Bachelor of Science - Communication Sciences And Disorders
University of Central Florida
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