VILMA SAGUBO
San Antonio,TX
Summary
Dynamic and results-driven Staff Nurse with extensive experience at University Hospital San Antonio. Expert in patient care and staff scheduling, I excel in conflict resolution and quality control. Committed to enhancing team performance and patient satisfaction through effective communication and strategic problem-solving. Passionate about fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
STAFF NURSE/Charge Nurse, Surgical Floor
University Hospital San Antonio
San Antonio, TX
06.2023 - Current
- Managed calendars for senior staff, scheduling appointments and meetings.
- Answered phone calls and routed correspondence to appropriate staff members.
- Identified potential risks associated with staffing operations and developed solutions accordingly.
- Coordinated Staff schedules and Assignment sheets
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Assisted in the onboarding process for new hires, preparing necessary documents and resources.
- Responded to Patients queries and complaints to promote overall satisfaction.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Facilitated communication between departments to ensure smooth workflow.
- Organized team building activities designed to improve morale among staff members.
- Ensured that employees followed established safety protocols at all times.
- Processed and filed documentation, ensuring accuracy and confidentiality.
- Conducted administrative duties and ran errands for supervisors.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified needs of patients and Family promptly and efficiently.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Set specific goals for projects to measure progress and evaluate end results.
- Participated in team meetings, presentations and special events.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Bachelor of Science - Nursing
Pines City Doctors Hospital
Philippines03-1999
Skills
- Patient care
- Staff scheduling
- Quality control
- Risk management
- Training coordination
- Customer service
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Documentation accuracy
- Excellent communication
- Attention to detail
- Improvement plans
- Leadership qualities
- Schedule coordination
- Process improvement
- Task prioritization
- Quantitative skills
- Active listening
- Goal setting
- Decision-making
Timeline
STAFF NURSE/Charge Nurse, Surgical Floor
University Hospital San Antonio
06.2023 - Current
Bachelor of Science - Nursing
Pines City Doctors Hospital
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