Vy Kieu
Carol Stream,IL
Summary
Motivated and passionate newly registered nurse that has received 100% positive feedback in clinical evaluations to date. Possesses willingness to learn, fundamental clinical knowledge, remains calm under pressure, and excels in patient-oriented care.
Overview
5
5
years of professional experience
Work History
Preceptorship Student Nurse
Ascension Saint Alexius
2024.04 - 2024.05
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Enhanced patient satisfaction through compassionate and empathetic communication with children and families.
- Administered medications via oral, IV, NG, subcutaneous injections and monitored responses.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Performed regular rounds to check on well-being of patients.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
Certified Pharmacy Technician
CVS Pharmacy
2021.01 - 2024.01
- Identify correct medications and dispense 200+ prescriptions in a timely manner
- Listened to concerns of patients; problem solved while keeping patient's best interest in mind
- Collaborate with 2 pharmacists and 2+ technicians to solve issues and keep workflow going
- Read and interpret physician's medication orders with 100% accuracy while checking medication and ensuring authenticity
- Resolve insurance-related issues for patients and assisting in finding the best price for patients
- Cared for patients and healthcare providers over the phone and in person by answering questions, requests, and referring to the pharmacist
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Hostess
Honkaku Sushi
2019.06 - 2021.01
- Greeted and escorted guests to tables while accommodating the guests' needs, serving food and drinks as requested
- Communicated with servers, kitchen staff, management, and customers to ensure guest satisfaction
- Managed takeout orders, ensuring accuracy and accommodating all guest requests while guaranteeing accurate wait times
- Developed rapport with guests to create a joyful environment enticing repeat business
- Monitored and managed dining room and guest flow to minimize wait times in order to improve customer satisfaction
- Maintained safe and clean environment to reduce work related injuries and to increase positive energy.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Associate in Nursing -
College of Dupage
Glen Ellyn, IL05.2024
Associates in Applied Science -
College of Dupage
Glen Ellyn, IL05.2022
High School Diploma -
Glenbard North High School
Carol Stream, IL05.2020
Skills
- Problem-solving skills
- Insurance Billing
- Team Collaboration
- Pharmaceutical Calculations
- Confidentiality and HIPAA
- Customer Service
- Effective Multitasking
- Patience and Empathy
- BLS certification
- Medication Administration
- Compassionate communication
- Patient Advocacy
Timeline
Preceptorship Student Nurse
Ascension Saint Alexius
2024.04 - 2024.05
Certified Pharmacy Technician
CVS Pharmacy
2021.01 - 2024.01
Hostess
Honkaku Sushi
2019.06 - 2021.01
Associate in Nursing -
College of Dupage
Associates in Applied Science -
College of Dupage
High School Diploma -
Glenbard North High School
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