Summary
Overview
Work History
Education
Skills
Timeline
Server

Vy Ly

Antioch,CA

Summary

Hi my name is Vy. Im an outgoing and personable professional with a positive attitude and strong communication skills. Known for delivering excellent customer services, im reliable, responsible, and work well both independently and as part of a team.

Overview

21
21
years of professional experience

Work History

Server

Bamboo Sushi
03.2025 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed dining area efficiency, coordinating with kitchen staff to streamline orders.
  • Trained new servers on menu knowledge and customer engagement techniques.66
  • Oversaw daily operations, improving workflow and enhancing guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.2
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.2
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server Manager

Kaiwa Sushi
02.2005 - 06.2012
  • Assisted in managing daily restaurant operations and team workflow.
  • Supported staff training on menu knowledge and customer service standards.
  • Contributed to maintaining cleanliness and organization of dining areas.
  • Helped coordinate scheduling to ensure adequate staffing during peak hours.
  • Observed and implemented safety protocols for food handling and service.
  • Provided feedback on customer experiences to enhance service quality.
  • Participated in inventory management to maintain stock levels and supplies.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Education

High School Diploma -

Northgate
Walnut Creek, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Sales techniques
  • Order accuracy
  • Supply restocking2
  • Table bussing
  • Suggestive selling
  • Daily specials memorization

Timeline

Server

Bamboo Sushi
03.2025 - Current

Server Manager

Kaiwa Sushi
02.2005 - 06.2012

High School Diploma -

Northgate
Vy Ly