Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vy Tran

Kearn,UT

Summary

Sales Associate, and Team Member with extensive experience in customer service and cash handling. Skilled in operating POS systems, managing transactions, and resolving customer complaints to enhance loyalty. Strong team collaborator with a focus on maintaining store organization and promoting merchandise. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

4
4
years of professional experience

Work History

Cashier

Oh Mai Sandwich Kitchen
Draper, UT
03.2022 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Sales Associate

Ross Dress for Less
West Valley City, UT
11.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Team Member

McDonald's Restaurant
Kearns, UT
10.2020 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma -

Hunter High School
West Valley City, UT
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer Relations
  • Stocking
  • Inventory Tracking
  • Basic Math Competence
  • Refunds and exchanges
  • POS system operations
  • Loading and unloading

Languages

Vietnamese
Native or Bilingual

Timeline

Cashier

Oh Mai Sandwich Kitchen
03.2022 - Current

Sales Associate

Ross Dress for Less
11.2021 - 11.2022

Team Member

McDonald's Restaurant
10.2020 - 11.2021

High School Diploma -

Hunter High School

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Vy Tran