Vy Tran
Olathe
Summary
Dedicated and compassionate professional with extensive experience in customer service, medical support, and patient care. Highly skilled in communication, problem-solving, and ensuring the safety and well-being of others in high-pressure situations. Currently a cardiovascular sonographer with a solid foundation as a pharmacy technician, where I honed attention to detail, empathy, and the ability to handle complex tasks efficiently. Fluent in Vietnamese, with the ability to build strong relationships with diverse clients and colleagues. Passionate about travel and delivering exceptional service, with a commitment to ensuring every passenger's comfort and safety. Certified in BLS, with a strong understanding of health and safety protocols. Eager to leverage these skills in a dynamic, customer-focused environment like the airline industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cardiovascular Sonographer
03.2025 - Current
- Assisted in training new staff members on department protocols, ultrasound techniques, and equipment usage.
- Minimized downtime between exams by efficiently preparing rooms, equipment, and necessary supplies.
- Balanced daily workload demands while prioritizing urgent cases requiring immediate attention.
- Promoted a safe work environment by adhering to infection control procedures, maintaining cleanliness of the examination area, and properly disposing of hazardous materials.
- Performed wide range of related scans, duplexes and echocardiograms.
- Maintained up-to-date knowledge of industry advancements through continuous professional development, enhancing overall quality of care.
- Remained compliant with department policies, HIPAA regulations, and confidentiality requirements to protect patient privacy.
- Streamlined workflow processes by assisting in the scheduling of appointments and coordinating with other medical professionals.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for patients with various cardiovascular conditions.
- Improved patient care by accurately performing cardiovascular diagnostic tests and providing timely results to physicians.
Student Sonographer
Western Missouri Medical Center, Belton Regional Hospital, St Joseph Medical Center, Research Medical Center, North Kansas City Hospital
04.2024 - 02.2025
- Over 200 guided scanning hours at Concorde and 900+ clinical echocardiography hours
- Machines Used: GE, Philips, Siemens
- Interpreted sonographic findings accurately for physicians' review.
- Have observed TEE procedures
- Experienced in bedside echocardiograms
- Maintained up-to-date knowledge base on advances in ultrasound technology through continuing education courses.
- Ensured compliance with HIPAA regulations related to confidentiality of patient information.
- Developed high-level technical skills in the use of ultrasound equipment, including transducers, probes and Doppler systems.
- Managed multiple cases simultaneously by prioritizing tasks according to urgency levels.
- Adapted quickly to changing technology in order to maintain proficiency in operation of ultrasound machines.
- Conducted comprehensive patient assessments prior to performing sonography procedures.
- Maintained accurate records of patient history, symptoms, diagnosis, treatments and outcomes.
Pharmacy Technician
CVS Pharmacy
01.2023 - 04.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Associate of Applied Science - Cardiovascular Sonography
Concorde Career College
02-2025
High School Diploma -
Olathe West High School
12-2022
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Time management
- Professional appearance
- Safety procedures
- Leadership qualities
- Emergency procedures
- Continuous learning mindset
Certification
Cardiovascular Sonographer
BLS
Pharmacy Technician License
Languages
Vietnamese
Native or Bilingual
Timeline
Cardiovascular Sonographer
03.2025 - Current
Student Sonographer
Western Missouri Medical Center, Belton Regional Hospital, St Joseph Medical Center, Research Medical Center, North Kansas City Hospital
04.2024 - 02.2025
Pharmacy Technician
CVS Pharmacy
01.2023 - 04.2024
Associate of Applied Science - Cardiovascular Sonography
Concorde Career College
High School Diploma -
Olathe West High School
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