Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Vyctoria Lara

Killeen

Summary

Dynamic and dependable professional with a strong background in customer service at Buffalo Wild Wings. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Recognized for teamwork and adaptability in fast-paced environments, consistently contributing to team success while maintaining a positive attitude and attention to detail. My work history is all over the place due to going off to college, then I started my family in 2021, now it’s been three years with no work history and I’m ready to get back in the game!

Overview

2
2
years of professional experience

Work History

Buffalo Wild Wings

Server
01.2021 - 05.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Walmart

Store Shopper
02.2020 - 11.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Host

Logan’s Roadhouse
04.2019 - 01.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Burleson High School
Burleson, TX
08.2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Additional Information

I’m very good with animals, am looking to study in dog training and pet grooming services!

Timeline

Buffalo Wild Wings

Server
01.2021 - 05.2021

Walmart

Store Shopper
02.2020 - 11.2020

Host

Logan’s Roadhouse
04.2019 - 01.2020

Burleson High School

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