Vyctoria Sanchez
Virginia Beach,VA
Summary
Dedicated Patient Representative skilled in providing reliable insurance coverage and documentation information. Proficient in scheduling and database management to enhance communication efficiency. Expert at identifying patient needs to optimize engagement strategies and deliver exceptional service.
Overview
5
5
years of professional experience
Work History
Combat Medic (68W)
Army Reserve
Fort Lee, VA
11.2021 - Current
- Trained and supervised combat medics, ensuring their readiness to deliver quality medical care in high-pressure environments
- Offered care through the administration of emergency medical treatment and stabilization of patients in field environments.
- Diligently participate in drills to constantly enhance medical proficiency and preparedness.
- Responsible for maintaining and managing inventory of medical supplies and operational equipment.
- Demonstrated adherence to Army medical protocols and professional standards, resulting in accurate patient record keeping.
Patient Care Coordinator / Office Manager
RestorixHealth
ANACORTES, WA
08.2021 - 03.2024
- Ensured the confidentiality of patient records and details to secure sensitive healthcare information.
- Effectively communicated with insurance companies to ensure proper coverage and obtain required authorizations for medical treatment and procedures.
- Demonstrated excellent communication skills as the primary liaison between patients, providers, and staff through consistent review of medical charts.
- Delivered high-quality patient care by establishing a direct and personalized relationship with each individual.
- Provided assistance to patients in filling out necessary forms and paperwork vital for healthcare facility billing.
Receptionist / Assistant Clinic Manager
Devine Chiropractic & Rehab Center
SEATTLE, WA
10.2020 - 08.2021
- Organized databases, records, and other information resources with efficiency.
- Streamlined appointment scheduling and itinerary coordination for all parties involved.
- Implemented efficient systems to sort and manage patient documentation.
- Oversaw insurance verifications and authorizations for a comprehensive understanding of copays or out of pocket costs beforehand.
Receptionist
Greenlake Dental
SEATTLE
01.2020 - 10.2020
- Professionally greeted and assisted incoming patients with friendliness and expertise.
- Created comprehensive documentation for patients' files.
- Verified insurance coverage for patients, ensuring proper billing and efficient claims handling.
- Ensured seamless scheduling for both providers and patients through effective communication.
Education
General Studies - Business Healthcare Management
Central Washington University
Ellensburg, WA06.2019
High School Diploma -
Steilacoom High School
Steilacoom, WA06-2015
Master of Arts - Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Medical Procedure Prioritization
- Emergency Treatment Procedures
- Decision-Making
- Employee Performance Evaluations
- Employee Work Scheduling
- Interdepartmental Functions Coordination
- Risk Management
- Critical Thinking
- Employee Supervision
- Medical Records Maintenance
- Coordinating Care
- Mental Health Assessment
Timeline
Combat Medic (68W)
Army Reserve
11.2021 - Current
Patient Care Coordinator / Office Manager
RestorixHealth
08.2021 - 03.2024
Receptionist / Assistant Clinic Manager
Devine Chiropractic & Rehab Center
10.2020 - 08.2021
Receptionist
Greenlake Dental
01.2020 - 10.2020
General Studies - Business Healthcare Management
Central Washington University
High School Diploma -
Steilacoom High School
Master of Arts - Psychology
Southern New Hampshire University
Similar Profiles
Jason RhodenJason Rhoden
CBRN Specialist at Army ReserveCBRN Specialist at Army Reserve
Ross BlackmanRoss Blackman
Network Engineer at Army ReserveNetwork Engineer at Army Reserve
Roy Arredondo IIRoy Arredondo II
Diesel Tech Mechanic (91B) / Combat Medic (68W) at Army ReserveDiesel Tech Mechanic (91B) / Combat Medic (68W) at Army Reserve