VYDALE GRAVES
Mebane,United States
Summary
A dynamic and forward-thinking professional with exceptional management skills, capable of exercising independent judgment and decision-making while maintaining strict confidentiality. Proficient in providing outstanding customer service and nurturing a customer-centric environment. Motivated internship student eager to gain hands-on experience and contribute to organizational goals. Possesses strong communication and teamwork skills, with a proactive approach to learning and problem-solving. Dedicated to making meaningful contributions and enhancing skills in a professional environment.
Overview
19
19
years of professional experience
Work History
Internship Student
UNC Hillsborough / UNC Ambulatory Care
Chapel Hill, North Carolina
07.2025 - 07.2025
- Packaged instruments into peel pouches and properly labeled pouches.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Ensured compliance with safety guidelines in accordance with OSHA regulations.
- Collaborated with healthcare staff to ensure timely instrument availability.
- Prepared trays, instrument packs and surgical sets.
Medical Supply Specialist
Medline distribution center
Mebane, United States
03.2022 - 04.2025
- Trained and mentored staff in best practices and standard operating procedures within the pharmaceutical sector.
- Processed and verified medical orders to ensure accuracy prior to entry into the health care system.
- Operated forklifts and pallet jacks to move goods throughout the warehouse, maintaining a safe and organized environment.
- Handled the receipt, storage, and distribution of warehouse inventory, ensuring accurate tracking through warehouse management software.
- Assisted in the development of streamlined processes for managing incoming medical orders.
- Communicated effectively with hospital staff to ensure timely processing of urgent medical orders.
- Prioritized and expedited high-importance medical orders to meet patient needs promptly.
- Maintained confidential patient information while handling medical order documentation in compliance with HIPAA regulations.
Store Manager
Mattress Warehouse
Durham, United States
12.2006 - 03.2021
- Led a team of 5 sales associates, driving a 20% increase in store revenue over 10 years.
- Developed and executed annual financial budgets, achieving a 10% reduction in expenses while maintaining service quality.
- Trained and mentored staff, resulting in three employees being promoted to supervisory roles within a year.
- Trained and supervised staff in product knowledge and sales techniques.
- Achieved top regional store ranking for sales volume and customer satisfaction in 2019.
- Reported to the Regional Manager with any complex store issues.
- Preparing daily sales reports and forwarding to corporate.
- Holds responsibility for cashiering duties, scheduling, administration, shipping merchandise and overall operations of the establishment.
- Partnered with the Regional/District Managers to assist with recruiting, driving sales results, inventory control, providing excellent customer service, making large sale deposits, store recovery and maintenance, team leadership, coaching, and owning total store results.
Education
Sterile Processing Technician
Piedmont Community College
07.2025
High School Diploma -
Bartlett Yancey High School
Yanceyville, N.C.06.1995
Some College (No Degree) - Medical Coding
UNC Charlotte
Charlotte, NCMedical Laboratory Science
SAINT AUGUSTINE COLLEGE
Raleigh, NCSkills
- Effective Team Management and Motivation
- Surgical instrument preparation
- Conflict Resolution and Problem-Solving
- Client Relationship Management
Epic
- Proficient in browser-based applications
- Skilled in Microsoft Office Suite
- Skilled in Word
- Skilled in Excel
- Skilled in PowerPoint
- Skilled in Outlook
- Skilled in Social Media platforms
- Compliance with safety regulations
- Patient confidentiality
Timeline
Internship Student
UNC Hillsborough / UNC Ambulatory Care
07.2025 - 07.2025
Medical Supply Specialist
Medline distribution center
03.2022 - 04.2025
Store Manager
Mattress Warehouse
12.2006 - 03.2021
Sterile Processing Technician
Piedmont Community College
High School Diploma -
Bartlett Yancey High School
Some College (No Degree) - Medical Coding
UNC Charlotte
Medical Laboratory Science
SAINT AUGUSTINE COLLEGE
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