Vy Ha Do
Charlotte,NC
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Nikki Do
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Nail Technician
Nick Do
08.2022 - 05.2023
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over [Number] daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
Education
High School Diploma -
West Charlotte High School
Charlotte, NC02.2023
Skills
- Counting
- Management
- Picking and pulling
- Packaging
Timeline
Front Desk Receptionist
Nikki Do
08.2022 - Current
Nail Technician
Nick Do
08.2022 - 05.2023
High School Diploma -
West Charlotte High School
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