Vyncint A Dent
Everett,WA
Summary
Adept at fostering teamwork and enhancing performance, I spearheaded initiatives at Walmart that significantly improved team efficiency and customer satisfaction. My expertise in process improvement and coaching, coupled with a strong focus on safety and quality control, positions me as a dynamic leader who drives results and nurtures professional growth.
Overview
12
12
years of professional experience
Work History
Stocking 2 Team Lead
Walmart
04.2021 - 09.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
Stocking 2
Walmart
06.2019 - 04.2021
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered queries and concerns and assisted customers with product selections.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
- Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Updated merchandise pricing to match new values and special promotional rates.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Greeted store customers and discussed needs.
- Kept work areas neat, clean and free from debris.
- Managed timely and effective replacement of damaged or missing products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Transported merchandise pallets to move in warehouse.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Supervised and trained new staff in performing census.
Carwash
Chevron
09.2012 - 06.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
Education
N/A -
Aces High School
Everett, WA06.2011
N/A -
Mariner High School
Everett, WA09.2007
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Complaint resolution
- Production monitoring
- Employee evaluation
- Diversity and inclusion
- Product management
- Relationship building
- Equipment maintenance
- Talent acquisition
- Invoice verification
- Deadline management
- Employee training
- Project management
- Workflow management
- Loss prevention
- Employee engagement
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Staff training
- People management
- Daily workflow improvement
- Staff education and training
- Goal setting
- Mentoring
- Cash handling
- Coaching
- Overseeing daily activities
- Giving constructive feedback
- Team Check-ins
- Onboarding and orientation
- Safety processes and procedures
- Safety
- Shift scheduling
- Verbal and written communication
- Leadership
- Team assessment
- Multitasking
- Excellent communication
- Active listening
- Electric pallet jack
- Manual pallet jack
Timeline
Stocking 2 Team Lead
Walmart
04.2021 - 09.2024
Stocking 2
Walmart
06.2019 - 04.2021
Carwash
Chevron
09.2012 - 06.2019
N/A -
Aces High School
N/A -
Mariner High School
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart