VYN'QUEZ O'STEEN
Jonesville,LA
Summary
Experienced truck driver with expertise operating 18-wheelers and box trucks. Brings clean driving record, CDL license and current hazmat endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Overview
8
8
years of professional experience
Work History
Military Truck Driver
United States Army National Guard
Jena, LA
11.2016 - Current
- Strictly followed security protocols while transporting sensitive material or personnel between locations.
- Adhered strictly to traffic laws while driving military trucks in order to ensure safe operation at all times.
- Conducted daily vehicle checks to ensure all safety features were operational.
- Provided support services for troops during field exercises by delivering supplies and equipment as requested.
- Monitored road conditions throughout route in order to adjust speed appropriately or take alternate routes if necessary.
- Ensured proper maintenance and repair of assigned trucks, including checking fluid levels and tire pressure.
- Reported any damage or malfunctioning parts on the truck immediately after discovery.
- Developed an understanding of the operation of various types of military trucks in order to safely operate them.
- Received training on defensive driving techniques in order to maintain control of the vehicle under hazardous conditions.
- Maintained records for cargo transported and ensured compliance with applicable regulations.
- Communicated effectively with dispatch officers regarding routes, arrival times and any issues that arose during transport operations.
- Transported personnel, supplies, weapons, ammunition and other materials to designated locations.
- Inspected cargo upon arrival at destination point for accuracy and completeness according to manifest and shipping documents.
- Provided assistance to mechanics when needed by performing minor repairs on assigned vehicles.
- Responded quickly and efficiently to emergency situations as they arose during transport operations.
- Operated tactical vehicles in a variety of terrains and weather conditions.
- Performed pre-trip inspections to ensure truck was functioning properly prior to departure.
- Followed standard operating procedures while driving trucks in order to ensure safety at all times.
- Assisted with loading and unloading activities when necessary.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Followed regular schedule of pickups for individual customers and groups.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Maintained safe driving habits to protect property and general public on roadways.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Obtained signatures needed to complete and process paperwork.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Recorded expenses and maintained receipts.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Processed shipment documents neatly and efficiently for each load.
- Worked well with dispatchers to communicate route and schedule changes.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Performed regular inspections and completed vehicle repairs.
Sales Associate
Home Depot
Baton Rouge, Louisiana
06.2018 - 06.2024
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
Construction Worker
Performance Contracting
Lake Charles, Louisiana
04.2017 - 06.2018
- Inspected work areas for safety issues before beginning any task.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Lifted heavy objects into place with cranes or hoists.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Transported materials from one site location to another using trucks or trailers.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Measured distances accurately using tape measures or laser measuring devices.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Mixed concrete, mortar and other materials to prepare building material.
- Notified supervisors of faulty operations and defective materials to improve production.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Inspected sites before and after construction projects.
- Lubricated, cleaned or repaired machinery or equipment.
Education
Bachelor of Science - Political Science
Louisiana State University And A&M College
Baton Rouge, LA12-2024
Associate of Science - Criminal Justice
Baton Rouge College
Baton Rouge, LA01-2022
Bachelor of Science - Criminal Justice
Louisiana Tech University
Ruston, LA05-2016
Skills
- Vehicle Maintenance
- Personal Protective Equipment
- Heavy Lifting
- Basic mechanics
- Equipment Inspection
- Excellent Communication
- Critical Thinking
- Self Motivation
- Hazardous Materials Handling
Timeline
Sales Associate
Home Depot
06.2018 - 06.2024
Construction Worker
Performance Contracting
04.2017 - 06.2018
Military Truck Driver
United States Army National Guard
11.2016 - Current
Bachelor of Science - Political Science
Louisiana State University And A&M College
Associate of Science - Criminal Justice
Baton Rouge College
Bachelor of Science - Criminal Justice
Louisiana Tech University
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