Vy Tran
Texarkana,Texas
Summary
An energetic and welcoming person is looking for work as an Enrollment Services Assistant at Texas A&M - Texarkana. I am excited to add to the great experiences that faculty, staff, and guests have at the university. With a strong background in problem-solving, effective communication, and conflict resolution, I'm dedicated to offering top-notch support and creating a friendly atmosphere. My prior expertise in managing enquiries, addressing problems, and organizing secretarial duties enables me to flourish in this position. Ensuring the highest standards of customer satisfaction and helping the university community are things that excite me.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Shop Assistant
Ly Tuyet
Dong Nai, Viet Nam
06.2023 - 12.2024
- Greeted customers upon entry and provided assistance with locating items.
- Processed customer payments accurately and efficiently, including cash, and debit transactions.
- Organized stockroom shelves to ensure efficient product stocking.
Tutor
Thang Long Tutoring Center
Ho Chi Minh City , Viet Nam
08.2022 - 01.2024
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress.
Tutor
Martino Church
Dong Nai , Viet Nam
05.2022 - 08.2022
- Taught with lessen planning.
- Encouraged students to ask questions about topics they did not understand.
- Organized class management, reviewed and responded to students' inquiries.
Education
Some College (No Degree) - Business English
University of Economics Ho Chi Minh City
Viet Nam Skills
- Inventory Management
- Complaint resolution
- Customer Consultation
- Relationship Building
- Technical Support
- Documentation And Reporting
Affiliations
- Collaborator of Communication Department at The Union of Foreign Language Faculty UEH (DEC 2021 - MAY 2023)
- Spring - Summer Volunteer Campaigns
- Blood Donations
- Volunteer at Charity Shelter
- Volunteer Tutor
Accomplishments
- College Entrance Exam scored 26.9/30 in a combination of Maths, Literature, and English
- 12 years of excellent student
- GPA at former university: 3.48
Certification
- The Introductory Course to Scientific Research in 2022
- IELTS score: 7.0
Languages
Vietnamese
Professional
English
Limited
Timeline
Retail Shop Assistant
Ly Tuyet
06.2023 - 12.2024
Tutor
Thang Long Tutoring Center
08.2022 - 01.2024
Tutor
Martino Church
05.2022 - 08.2022
Some College (No Degree) - Business English
University of Economics Ho Chi Minh City
- The Introductory Course to Scientific Research in 2022
- IELTS score: 7.0
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