Summary
Overview
Work History
Education
Skills
Languages
Objectives
Timeline
Generic

Vyvyanne Macedo

Clermont,FL

Summary

Dynamic Administrative Manager with proven expertise at Leos Grill & BBQ in optimizing operations and enhancing customer service. Skilled in inventory management and problem resolution, I achieved significant cost savings through innovative solutions. Adept at multitasking and fostering team collaboration, I ensure efficient office administration and compliance with regulations.

Overview

22
22
years of professional experience

Work History

Administrative Manager

Leos Grill & Bbq
05.2022 - 04.2025
  • Delivered comprehensive training to maintain compliance requirements.
    Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
    Organized and maintained documents, files and records.
    Monitored office supplies to replenish needed inventory before depletion.
  • Managed inventory and supplies to ensure materials were available when needed.
    Achieved cost-savings by developing functional solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
    Completed day-to-day duties accurately and efficiently.
  • Responsible for purchases, making prior quotes to choose the best price to obtain better profits.
  • Customer service at the cash register and taking and serving orders at the table.

Administrative Executive

Box Grill Restaurant
11.2020 - 03.2022
  • Processed purchase orders for office supplies, equipment and services as needed.
  • Administrative and financial, responsible for paying taxes, employees, licenses and filing documents.

Administrative Coordinator

Mister Meats
02.2012 - 04.2016
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Employee training in customer service.
  • Administrative and financial, responsible for paying taxes, employees, licenses and filing documents.
  • Processed purchase orders for office supplies, equipment and services as needed.

Administrative Assistant

Disbral Food Distributor
02.2007 - 04.2010
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Food quotation and purchasing and logistics delivery planning.

Customer Service Manager

Pontestur Tourism Agency
03.2003 - 10.2005
  • Customer service, welcoming and accommodating customers in the VIP lounge, checking in and out at airlines, selling
    tickets, accommodation, transters
  • Developed policies and procedures related to customer service operations.

Education

Bachelor Of Tourism And Hospitality -

Integrated College of Recife
Recife, BR
12.2004

Bachelor's Degree In Letters(Portuguese And Spanis -

Catholic University of Perambuco
Recife, BR
12.2002

Spanish Linguistic And Cultural Exchange

Eurocentres Salamanca
Salamanca, ES
07.2001

High School Diploma -

Current College And Course
Recife, BR
12.2000

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Logistics coordination
  • Inventory management
  • Data reporting
  • Customer service
  • Team collaboration
  • Attention to detail
  • Problem resolution
  • Adaptability
  • Emotional awareness
  • Self motivation
  • Ease of learning
  • Proactive

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional
English
Elementary

Objectives

I am looking for a job opportunity that allows me to learn new things, gain experience while giving my best helping with the company's tasks.

Timeline

Administrative Manager

Leos Grill & Bbq
05.2022 - 04.2025

Administrative Executive

Box Grill Restaurant
11.2020 - 03.2022

Administrative Coordinator

Mister Meats
02.2012 - 04.2016

Administrative Assistant

Disbral Food Distributor
02.2007 - 04.2010

Customer Service Manager

Pontestur Tourism Agency
03.2003 - 10.2005

Bachelor Of Tourism And Hospitality -

Integrated College of Recife

Bachelor's Degree In Letters(Portuguese And Spanis -

Catholic University of Perambuco

Spanish Linguistic And Cultural Exchange

Eurocentres Salamanca

High School Diploma -

Current College And Course
Vyvyanne Macedo