Valeria Alvarado
Downey,CA
Summary
Recreational Leader dedicated to provide a safe and enjoyable environment to the participants. Seeking an opportunity to elevate skills and creativity to contribute to a vibrant recreational team.
Overview
4
4
years of professional experience
Work History
Recreation Leader I
City Of Bell Gardens
02.2023 - Current
- Developed positive and productive relationships with kids, parents and staff.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Collaborated with other recreation staff in developing new recreational activities.
Host
Black Bear Diner
06.2020 - 09.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted business loyalty by fostering positive customer relationships.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier
El Super
09.2019 - 03.2020
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Pharmacy Technician
Cerritos College
Norwalk, CA05.2024
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2019
Skills
- Creative
- Verbal and Written Communication
- Organized
- Time management
- Bilingual
- Empathy
Languages
Spanish
Native or Bilingual
Timeline
Recreation Leader I
City Of Bell Gardens
02.2023 - Current
Host
Black Bear Diner
06.2020 - 09.2022
Cashier
El Super
09.2019 - 03.2020
Associate of Arts - Pharmacy Technician
Cerritos College
High School Diploma -
Bell Gardens High School
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