W. Joseph White
Galena,Illinois
Summary
Persistent clinical leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of how clinical services align with business principles, project management and overall mission.
Overview
23
23
years of professional experience
2
2
Licenses (Illinois & Iowa)
Work History
Chief Clinical Officer
NCS Youth Home
06.2023 - Current
- Recruited back to NCS to continue responsibilities similar to Clinical Director.
- Tasked with increasing capacity and add new in demand services.
- Tasked with renewing commitment to clinical services.
Director of Clinical Services
Hillcrest Family Services
04.2022 - 06.2023
- Managed Compliance/ Quality Department- Assured quality services as defined by professional bodies including promoting compliance with the Joint Commission and others.
- Developed programs and business growth, while promoting financial efficiency.
- Achieved consistent show rate of 85% in outpatient setting.
- Adjusted clinical documentation resulting in multiple value based payments.
- Provided supervision/direction, crisis consultation/intervention to staff, including case/ethical consultation.
- Supervised lead therapists and led case consultation practices.
- Supervised licensed, non-licensed, and intern mental health professionals.
- Privacy / HIPAA Officer / Records Supervisor
- Provided direct clinical services including crisis services, intake, evaluation, and family therapy for difficult situations.
Clinical Director
NCS Youth Home
04.2020 - 04.2022
- Managed the clinical aspects and decisions of the agency.
- Evaluated and redefined roles and positions to enhance the efficiency of workloads and processes.
- Developed a culture of quality by implementing client services incentives and internal staff certification.
- Implemented several tracking and accountability tools for clinical and financial processes.
- Directed and supported the Training, Quality and Assurance Coordinator to implement new training.
- Connected interventions and processes to clearly defined clinical models.
- Led and supported mid-level staff to use evidence-based materials for psychosocial educational groups.
- Director/Administrator On-Call.
- Implemented electronic record keeping throughout the agency.
Clinical Lead / Director
FHN Family Counseling Center
10.2016 - 04.2020
- Directly managed and provided clinical supervision for a Community Mental Health Center (CMHC).
- Provided clinical backup 24/7 as supervisor.
- Created Policies to meet standards for The Joint Commission (TJC) and CMHC.
- Partnered with hospital departments to integrate behavioral health care.
- Implemented electronic mental health record changes and started new programs.
- Increased productivity of clinical staff by more than 20%.
Licensed Therapist and Quality Supervisor
FHN Family Counseling Center
01.2016 - 01.2018
- Provided clinical supervision to 9 Mental Health Providers including afterhours on call.
- Data-minded patterns and trends to make recommendations for Agency Directors.
- Adjusted and amended processes and procedures for TJC Standards.
- Provided group, individual, and family therapy to patients with dual diagnoses.
Clinical Data Analyst
McLean County Center for Human Services
01.2015 - 01.2016
- Developed and implemented a new electronic medical health record system for the facility.
- Enhanced data driven decisions with senior leadership based on trends and clinical knowledge.
- Trained staff in Crisis Response protocols.
- Provided accurate data needed for grants and CARF requirements.
Crisis Team Coordinator
McLean County Center for Human Services
01.2014 - 01.2015
- Partnered with senior leadership to develop a revamped crisis response team for McLean County.
- Expanded team and developed procedures to ensure outcome expectations were exceeded.
- Provided clinical supervision and training to 9 Mental Health Provider level counselors.
- Debriefed after intense situations.
- Helped staff learn counseling techniques and use theoretical approaches to understand cases.
- Developed and implemented performance data collection procedures and methods.
- Data mined for patterns and trends reporting to county board and public on outcomes.
- Ensured quality and consistency of data entry, storage, and reports.
- Consistently exceeded all goals and expectations for response times, diversions, and suicide prevention.
- Provided training for and collaborated with Police and Sheriff Departments, PATH/988 services, and Crisis Stabilization Units on crisis services and risks.
Crisis Team Member
McLean County Center for Human Services
01.2013 - 01.2014
- Evaluated clients in the community in psychological crisis.
- Coordinated with police, EMS, and Emergency Department personnel to ensure safety of client.
- Used therapeutic techniques based on client’s concerns, goals, and appropriate referral and identified appropriate resources and educated clients and collaterals about resources and coping skills.
Residential and Recovery Home Coordinator
Chestnut Health Systems
01.2010 - 01.2014
- Recruited to evaluate and fix a poorly performing residential unit and then asked to create a new level of service in the company.
- Created processes for ensuring compliance with state and federal standards.
- Hired a full team and developed a culture of accountability and recovery for the unit.
- Division Culture Transformation Committee Founder.
- Identified urgent and desired staff and company outcomes.
- Developed multistage plan for instituting cultural change that was adopted company wide.
- Supervised 5 Masters/Certified level staff, 17 additional staff, and the care for 14 residential clients
Substance Abuse Education and Curriculum Coordinator
Chestnut Health Systems
01.2007 - 01.2010
- Expanded education topics based on the needs of clients.
- Redesigned staff training records and tracking.
- Developed new curriculum for teaching psychoeducational and independent living skills to over 400 clients annually, by creating over 50 new modules and revising an additional 200 modules.
Substance Abuse Clinician & Shift Supervisor
Chestnut Health Systems
01.2001 - 01.2007
- Provided education for families and family therapy.
- Provided individual, family, and group therapy for caseload of residential adolescents with a dual diagnosis.
- Provided group therapy for dual diagnosis clients in an outpatient setting.
- Managed daily care for 30 to 45 adolescent clients during evening shifts.
Education
Bachelor of Arts - Communication
Bridgewater State University
Master of Arts - Human Development Counseling
University of Illinois
Skills
- Intermediate to expert MS Office
- Rudimentary Crystal Reports, SQL, and Visual Basic
- EMHR implementation project management
- Staff Development
- Operations Management
- Strategic Planning
- MIssion and Vision
- Operations Oversight
Certification
- Licensed Clinical Professional Counselor, Illinois
- Licensed Mental Health Counselor, Iowa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Work-life balancePaid time off401k matchWork from home optionTimeline
Chief Clinical Officer
NCS Youth Home
06.2023 - Current
Director of Clinical Services
Hillcrest Family Services
04.2022 - 06.2023
Clinical Director
NCS Youth Home
04.2020 - 04.2022
Clinical Lead / Director
FHN Family Counseling Center
10.2016 - 04.2020
Licensed Therapist and Quality Supervisor
FHN Family Counseling Center
01.2016 - 01.2018
Clinical Data Analyst
McLean County Center for Human Services
01.2015 - 01.2016
Crisis Team Coordinator
McLean County Center for Human Services
01.2014 - 01.2015
Crisis Team Member
McLean County Center for Human Services
01.2013 - 01.2014
Residential and Recovery Home Coordinator
Chestnut Health Systems
01.2010 - 01.2014
Substance Abuse Education and Curriculum Coordinator
Chestnut Health Systems
01.2007 - 01.2010
Substance Abuse Clinician & Shift Supervisor
Chestnut Health Systems
01.2001 - 01.2007
Bachelor of Arts - Communication
Bridgewater State University
Master of Arts - Human Development Counseling
University of Illinois
Similar Profiles
SARAH WALKERSARAH WALKER
Program and Administrative Assistant/Intake Worker at Home Base Housing - One Roof Youth Wellness HubProgram and Administrative Assistant/Intake Worker at Home Base Housing - One Roof Youth Wellness Hub
Mary EggerMary Egger
Clinical Therapist at Youth Home Inc.Clinical Therapist at Youth Home Inc.
Jazmin Serna MaresJazmin Serna Mares
Lead Direct Support Professional at Healthy Youth and Families HomeLead Direct Support Professional at Healthy Youth and Families Home
Hunter HowlandHunter Howland
Cleaner at Dubuque Family EyecareCleaner at Dubuque Family Eyecare
William GlennWilliam Glenn
Facilities Assistant at Camp AnokijigFacilities Assistant at Camp Anokijig