W. M MICHAEL
Council Bluffs
Summary
Dedicated professional with extensive experience in caregiving at NewHorizon and commercial driving with Coca-Cola and Univar. Proven ability to enhance client well-being through mobility support and emotional engagement. Skilled in load security and vehicle servicing, fostering trust-based relationships to ensure seamless operations and exceptional service delivery. I have been involved in the auto tech as well as all around grease monkey.
Overview
26
26
years of professional experience
Work History
Mobile Mechanic
NewHorizon
03.2010 - Current
- Diagnosed and repaired mechanical issues in various vehicle types, ensuring optimal performance and safety.
- Conducted routine maintenance services, enhancing vehicle longevity and customer satisfaction.
- Implemented process improvements to streamline service workflows, reducing turnaround times significantly.
- Utilized advanced diagnostic tools to identify complex electrical and mechanical problems efficiently.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
Route Driver
Coca-Cola
04.2010 - 01.2012
- Created strong relationships at each route stop, resolving service and merchandise problems to build trust.
- Operated company vehicle safely and efficiently.
- Checked invoices for accuracy before leaving warehouse for deliveries.
- Followed pre-determined route schedules to ensure timely deliveries.
- Handled payments, non-delivery items and returns with minimal oversight.
- Managed [Number]-mile daily route, collecting and delivering items across [Location].
Truck Driver
Univar
04.2000 - 09.2010
- Secured cargo safely, appropriately arranging, and balancing load within vehicle.
- Provided professional and friendly service to all internal and external customers.
- Minimized safety issues with regular vehicle inspections and proper incident reporting.
- Coupled and uncoupled trailer connections with consistency and skill.
- Transported dangerous goods and carefully followed safety procedures.
- Built trust-based working relationships with internal team members to support smooth running operations.
Auto Electrician
NewVision
05.2006 - 06.2010
- Operated motor vehicles to duplicate reported issues or test functionality following repairs.
- Rewired and repaired automotive systems to identify and correct electrical defects.
- Reviewed wiring diagrams, schematics and service manuals to verify repair processes.
- Installed new wiring systems for vehicle upgrades and modifications.
- Installed many military radios, computers, screens, ect...
Education
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Northern Arizona University
Flagstaff, AZ02-2004
Skills
- Housekeeping support
- Mobility support
- Tractor-trailer driving specialist
- Vehicle test drives
- Lawn care and groundskeeping
- Commercial driving
- Electrical system rewiring
- Building winterizing
- Load security
- Servicing vehicles
- Brake systems
- Tire services
- Engine repair
- Drivetrain repair
- Suspension systems
- Battery services
- Steering systems
- Automotive electronics
- Alignment services
- Roadside assistance
- Electrical systems
- Ignition systems
- Performance tuning
- Preventative maintenance
- Customer service
Timeline
Route Driver
Coca-Cola
04.2010 - 01.2012
Mobile Mechanic
NewHorizon
03.2010 - Current
Auto Electrician
NewVision
05.2006 - 06.2010
Truck Driver
Univar
04.2000 - 09.2010
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Northern Arizona University