Wayne A Brooks
Covington,GA
Summary
Dependable commercial driver with over 20 years of experience in specialized logistics, including concrete delivery and student transportation. Expertise in CDL Class A/B with a strong focus on regulatory compliance, vehicle maintenance, and timely deliveries. Proven track record in high-pressure environments, managing complex routing, and delivering exceptional customer service. Additionally, brings 5 years of experience in IT support and operations management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mixer Operator (CDL)
SRM Concrete
Oxford, GA
05.2022 - 06.2025
- Safely operate a concrete mixer truck to transport and deliver high-quality concrete to commercial and residential job sites, consistently meeting customer specifications.
- Load and mix concrete ingredients precisely according to job orders and company protocols, ensuring product quality before dispatch.
- Ensure timely and professional delivery, maintaining courteous interaction with customers and the public to uphold service excellence.
- Conduct meticulous pre- and post-operation checks on the mixer truck, proactively reporting maintenance needs to ensure optimal functioning and minimize downtime.
- Adhere to all Federal, State, and company safety protocols to ensure an accident-free work environment for all team members and the public.
- Collaborate closely with the dispatch team for efficient scheduling and routing, contributing to overall operational efficiency.
Mixer Operator (CDL)
Titan Readymix
Oxford, GA
02.2019 - 04.2022
- Managed the safe operation and maintenance of a concrete mixer truck, contributing to the efficient production and delivery of concrete products.
- Executed loading and mixing of concrete following detailed job specifications, emphasizing keen attention to detail to meet product requirements.
- Maintained accurate records of deliveries, vehicle maintenance, and relevant documentation.
Independent Contractor/Rideshare Driver
LYFT
Covington, Georgia
11.2017 - 02.2019
- Provided outstanding customer service to a diverse passenger base, resulting in a consistent customer satisfaction rating of 4.9 out of 5.0 stars.
- Utilized GPS and real-time data to optimize routes, effectively minimizing travel time, and consistently meeting pick-up and drop-off deadlines.
- Conducted routine vehicle inspections to ensure cleanliness and operational safety, maintaining a consistent five-star safety rating.
Bus Operator
Rockdale County Schools
Conyers, Georgia
07.2009 - 05.2018
- Executed the safe, secure, and on-time transportation of students, demonstrating a commitment to student welfare and public safety over a 10-year period.
- Conducted daily pre- and post-trip vehicle inspections, ensuring 100% operational safety and compliance with district and state regulations.
- Managed student behavior and administered conflict resolution, maintaining a calm and controlled environment in the bus at all times.
- Navigated and mapped complex daily routes, utilizing excellent time management and route-optimization skills to meet strict schedules.
- Communicated effectively with students, parents, and school staff regarding route changes, safety procedures, and conduct issues.
Independent Contractor/Owner Operator (OTR CDL Truck Driver)
Damema Auto Transport LLC & Chin Chin Logistics
Marietta, Georgia
12.2007 - 09.2009
- Achieved accident-free miles across multiple states, showcasing exceptional defensive driving skills.
- Maintained 100% compliance with all DOT and FMCSA hours-of-service regulations using electronic logging devices.
- Planned and optimized complex cross-country routes to ensure over 90% on-time delivery rate.
- Secured diverse cargo types, including flatbed and dry van, ensuring product integrity during transport.
IT Support Tech
American Intercontinental University
Weston, FL
05.2002 - 08.2007
- Resolved high volume of level 1 and level 2 help desk issues, troubleshooting hardware, software, and network connectivity problems.
- Managed user accounts, permissions, and security settings to ensure network integrity and system stability.
- Facilitated orientation management and introduction for new students to enhance onboarding experience.
Education
Bachelor of Arts - Visual Communications
American Intercontinental University
Weston, FL12-2005
Skills
- CDL Class A/B with S&P endorsements
- HIPAA and BBPA certified
- Time management and punctuality
- Customer service excellence
- Conflict resolution and patience
- Independent work ethic
- Effective communication
Certification
- Commercial Driver's License (CDL), Passenger (P) & School Bus (S)
- HIPPA & BBPA, 12/31/26
- USYSA Certified National Coach, 12/31/00
- US Youth/Adult Soccer Referee, 12/31/19
- COMPTIA's A+, 12/31/05
Timeline
Mixer Operator (CDL)
SRM Concrete
05.2022 - 06.2025
Mixer Operator (CDL)
Titan Readymix
02.2019 - 04.2022
Independent Contractor/Rideshare Driver
LYFT
11.2017 - 02.2019
Bus Operator
Rockdale County Schools
07.2009 - 05.2018
Independent Contractor/Owner Operator (OTR CDL Truck Driver)
Damema Auto Transport LLC & Chin Chin Logistics
12.2007 - 09.2009
IT Support Tech
American Intercontinental University
05.2002 - 08.2007
Bachelor of Arts - Visual Communications
American Intercontinental University