Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Wachiranant Rodpila

Charlotte,NC

Summary

Dynamic and customer-focused professional with a proven track record in delivering exceptional service in a fast-paced, high-pressure environment. Seeking to transition my expertise as a server into a flight attendant role, bringing excellent communication, multitasking, and problem-solving skills to ensure the safety and satisfaction of passengers.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Server

Moon Thai and Japanese
02.2022 - Current
  • Provide excellent customer service ensuring a high level of satisfaction and repeat business.
  • Manage multiple tables, take orders, serve food and drinks, and process payments in a fast-paced environment.
  • Handle customer complaints and resolve issues professionally and promptly, maintaining a positive dining experience.
  • Collaborate with team members to ensure efficient service and a smooth operation.
  • Follow food safety and cleanliness standards, maintaining high levels of hygiene.

Cashier and Server

Thai House Cotswold
11.2021 - Current
  • Processed customer transactions efficiently, handling cash, credit card payments, and returns.
  • Provided product information and recommendations to customers, enhancing sales and overall customer satisfaction.
  • Maintained a clean and organized work environment while adhering to company policies.

Travel Consultant

Holiday Tour & Travel (Thailand) Ltd
10.1994 - 03.2016
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.

Education

Bachelor's Degree - Political Science

Ramkhamhaeng University
Bangkok THAILAND
11-2000

Skills

  • Effective client relations skills
  • Strong communication and interpersonal abilities
  • Multitasking and time management
  • Safety protocols and emergency procedures knowledge
  • Ability to remain calm under pressure
  • Team collaboration and flexibility
  • Proficient in food and beverage service
  • Ability to work irregular hours and travel extensively

Languages

Thai
English

Certification

  • SERVSAFE

Timeline

Server

Moon Thai and Japanese
02.2022 - Current

Cashier and Server

Thai House Cotswold
11.2021 - Current

Travel Consultant

Holiday Tour & Travel (Thailand) Ltd
10.1994 - 03.2016

Bachelor's Degree - Political Science

Ramkhamhaeng University

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