Wackiem Reid
Sacramento,CA
Summary
Dedicated and dependable military professional with experience working in fast-paced, mission-driven environments where teamwork, accountability, and performance are essential. Throughout my military service, I have developed strong leadership, communication, and problem-solving skills while supporting operations, assisting people from diverse backgrounds, and managing responsibilities under pressure. I am known for being punctual, efficient, and someone others can consistently rely on to accomplish tasks and keep operations running smoothly. As a natural leader and motivator, I bring a positive attitude, strong work ethic, and the ability to connect easily with people. I thrive in team environments, enjoy helping others, and take pride in creating solutions while maintaining professionalism and attention to detail. With experience supporting large teams, handling customer needs, and adapting quickly in high-tempo environments, I am committed to delivering results and making a positive impact wherever I work.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Passenger Travel and CBA specialist
Airforce
Sacramento
10.2025 - Current
- Managed and coordinated official travel arrangements for military personnel, dependents, and mission requirements
- Served as a Central Billing Account (CBA) Specialist, authorizing, monitoring, and processing government travel expenses
- Reviewed and processed travel documentation while ensuring accuracy and compliance with policies and regulations
- Assisted customers with travel guidance, entitlements, and transportation requirements
- Coordinated with airlines, travel agencies, and internal organizations to resolve travel-related issues
- Processed and tracked high volumes of travel requests and financial transactions in fast-paced environments
- Provided responsive customer service while supporting daily mission operations
- Maintained accountability and protection of sensitive information and records
- Managed multiple priorities simultaneously while meeting strict deadlines
- Communicated effectively with leadership, agencies, and customers to support operational success
- Supported deployment, PCS, emergency leave, and official travel movements
- Utilized Microsoft Office and military travel systems to maintain records and process actions
- Worked efficiently under pressure while ensuring mission readiness and customer satisfaction
- Demonstrated leadership, adaptability, and attention to detail in daily operations
Inbound technician
Airforce
Sacramento
01.2025 - 08.2025
- Operated and maintained advanced equipment for various technical tasks.
- Assisted in troubleshooting and repairing electronic systems and components.
- Conducted routine inspections to ensure equipment functionality and safety standards.
Home Health Aide
Love&Care
Bismarck, North Dakota
06.2024 - 10.2024
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate records of patient care and daily activities.
- Administered medications as prescribed by healthcare professionals.
- Recorded daily notes about client conditions, treatments provided and progress made.
Education
Security Clearance - Security Clearance
United States Airforce
12.2024 - 05.2026
CLC 106 – Contracting Officer’s Representative -
Defense Acquisition University (DAU)
09.2025 - 09.2025
DoD Mandatory Controlled Unclassified Information (CUI) Training - Controlled Unclassified Information (CUI) Training
United States Air Force
02.2025 - 02.2025
Brandon Act – Mental Health Access & Awareness Training - Brandon Act Training
United States Air Force
02.2025 - 02.2025
DAF Operations Security Awareness Training - Operations Security (OPSEC) Awareness
United States Air Force
02.2025 - 02.2025
Lennon High School
Skills
Technical troubleshooting
Customer support
Windows 10 / Windows 11
Microsoft Office 365
User account support
- Customer Service
- Communication Skills
- Emergency Response Coordination
- Radio Communications
- Multi-line Phone Systems
- Situation Awareness
- Critical Thinking
- Decision Making
- Stress Management
- Time Management
- Attention to Detail
- Documentation
- Problem Solving
- Data Entry
- Microsoft Office 365
- Team Collaboration
- Operations Coordination
- Incident Tracking
- Adaptability
- Prioritization
System access troubleshooting
Ticket / request management
Information security awareness
Operations security (OPSEC)
Hardware and workstation setup
Documentation and issue tracking
Problem solving
Languages
English
Full Professional
Certification
Defense Acquisition University (DAU) — Contracting Officer’s Representative (CLC 106) — 2025
Department of the Air Force — Operations Security (OPSEC) Awareness Training — 2025
Department of Defense — Controlled Unclassified Information (CUI) Training — 2025
United States Air Force — Risk Management Fundamentals — 2025
Accomplishments
Awarded Port Praise recognition by leadership for exceptional work ethic, attention to detail, and mission support while assisting personnel with travel coordination and system processing.
Affiliations
- Community volunteer for local events including triathlon safety support Represented Travis AFB at Beale AFB Sports Day, contributing to team success in competitive athletics.
References
References available upon request.
Security Clearance
- Active U.S. Department of Defense Security Clearance. Experienced working with controlled and sensitive information in compliance with DoD security policies including Operations Security (OPSEC) and Controlled Unclassified Information (CUI) handling.
Timeline
Passenger Travel and CBA specialist
Airforce
10.2025 - Current
CLC 106 – Contracting Officer’s Representative -
Defense Acquisition University (DAU)
09.2025 - 09.2025
DoD Mandatory Controlled Unclassified Information (CUI) Training - Controlled Unclassified Information (CUI) Training
United States Air Force
02.2025 - 02.2025
Brandon Act – Mental Health Access & Awareness Training - Brandon Act Training
United States Air Force
02.2025 - 02.2025
DAF Operations Security Awareness Training - Operations Security (OPSEC) Awareness
United States Air Force
02.2025 - 02.2025
Inbound technician
Airforce
01.2025 - 08.2025
Security Clearance - Security Clearance
United States Airforce
12.2024 - 05.2026
Home Health Aide
Love&Care
06.2024 - 10.2024
Lennon High School