Results-driven professional with expertise in process improvement and team development. Proven track record in budget management and resource optimization, leading to enhanced operational efficiency and increased customer satisfaction.
Overview
10
10
years of professional experience
Work History
Vice President
US Capital Property Management
Lake Oswego, Oregon
01.2016 - Current
Identified and pursued new business opportunities to expand market presence and revenue streams.
Directed strategic initiatives to enhance property management efficiency and tenant satisfaction.
Managed annual budgeting process, including forecasting and financial analysis to optimize resources.
Implemented process improvement procedures that resulted in cost savings across the board.
Analyzed performance metrics to pinpoint opportunities for process improvement and innovation.
Established and maintained relationships with key stakeholders to support business objectives.
Developed communication strategies that enhanced collaboration between management and employees across all organizational levels.
Coordinated with IT department to implement new technologies and systems enhancements.
Executed on-time, under-budget project management to adhere to project roadmap.
Office Decommissioner
Directors Mortgage
Lake Oswego, Oregon
01.2022 - 01.2025
Achieved cost-savings by developing functional solutions to problems.
Collaborated with team members to deliver project objectives on time and ensure successful outcomes.
Worked with cross-functional teams to achieve goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Enhanced customer satisfaction by implementing creative solutions to resolve issues.
Prioritized and organized tasks to meet service goals and enhance overall team performance.
Education
Some College (No Degree) - Conflict Resolution & Confrontation Management
PCC Portland Community College
Portland, OR
Skills
Operations management
Project management
Performance data analysis
Performance evaluation
Training and mentoring
Public engagement
Relationship building
Accomplishments
National Defense Service Medal, Armed Forces Expeditionary Medal, Battle Efficiency Ribbon & Sea Service Deployment Ribbon
Timeline
Office Decommissioner
Directors Mortgage
01.2022 - 01.2025
Vice President
US Capital Property Management
01.2016 - Current
Some College (No Degree) - Conflict Resolution & Confrontation Management