Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wade Brown

McGraw

Summary

Dynamic sales professional with extensive experience at Empire Tractor, excelling in customer service and relationship building. Proven track record in inventory management and strategic product placement, driving sales growth. Adept at problem-solving and fostering team collaboration, consistently enhancing customer satisfaction and loyalty through knowledgeable support and effective communication.

Overview

20
20
years of professional experience

Work History

Salesperson

Norwich Tractor
04.2025 - Current
  • Assisted customers in selecting appropriate equipment and accessories based on their needs
  • Demonstrated product features and benefits to enhance customer understanding
  • Managed inventory levels, ensuring accurate stock availability for sales
  • Processed sales transactions efficiently using point-of-sale systems
  • Collaborated with team members to maintain a clean and organized showroom
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly
  • Engaged in continuous learning about new products and industry trends

Salesperson

Champlain Valley Equipment
11.2024 - 04.2025
  • Supported promotional events to increase brand awareness and drive sales
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Salesperson

Empire Tractor
10.2016 - 11.2024
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Store Manager

Empire Tractor
02.2011 - 10.2016
  • Managed inventory control processes, reducing stock discrepancies through diligent oversight.
  • Analyzed sales data to identify trends, driving strategic product placement and promotions.
  • Coordinated promotional events, increasing store visibility within the community.
  • Led a team of employees, fostering a collaborative work environment focused on service excellence.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance evaluations, providing constructive feedback to promote professional growth among team members.

Parts Manager

Syracuse Kubota/Empire Tractor
08.2005 - 02.2011
  • Oversaw inventory management processes to ensure optimal stock levels and minimize discrepancies.
  • Developed strategic partnerships with vendors to enhance product availability and reduce lead times.
  • Implemented cost-saving initiatives by negotiating favorable terms with suppliers and streamlining procurement procedures.
  • Analyzed sales data to forecast demand trends, optimizing inventory turnover rates effectively.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.

Parts Counter Person

Empire Tractor
03.2005 - 08.2005
  • Managed inventory levels, ensuring accurate stock availability for customer demands.
  • Assisted customers with product selection, providing knowledgeable recommendations and support.
  • Processed orders efficiently using point-of-sale systems, enhancing workflow and customer satisfaction.
  • Trained new staff on inventory management protocols and customer service best practices.

Education

Associates Degree - Construction Technology

Tompkins Cortland Community College
Dryden, NY
12-2004

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Product description
  • Multitasking and organization
  • Problem-solving
  • Invoice processing
  • Inventory management
  • Ordering parts

Timeline

Salesperson

Norwich Tractor
04.2025 - Current

Salesperson

Champlain Valley Equipment
11.2024 - 04.2025

Salesperson

Empire Tractor
10.2016 - 11.2024

Store Manager

Empire Tractor
02.2011 - 10.2016

Parts Manager

Syracuse Kubota/Empire Tractor
08.2005 - 02.2011

Parts Counter Person

Empire Tractor
03.2005 - 08.2005

Associates Degree - Construction Technology

Tompkins Cortland Community College

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