Wade Gardner
Killeen,TX
Summary
Accomplished Owner/Operator Truck Driver with a proven track record of enhancing customer satisfaction and optimizing fuel efficiency, thanks to a robust background in vehicle maintenance and safety compliance. At Mountain States Trucking, leveraged professionalism and a keen eye for preventive maintenance to ensure timely deliveries and zero accidents, demonstrating exceptional decision-making and customer relations skills.
Overview
23
23
years of professional experience
Work History
Owner/Operator Truck Driver
Mountain States Trucking
02.2022 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maintained current Class A CDL with tankers and Doubles and Triples endorsements for 23 years.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
Manager/Driver
Custom Hauling
03.2007 - 02.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained new and existing employees to maximize team agility and performance.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained personnel in equipment maintenance and repairs to prevent costly repair and down time.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Education
High School Diploma -
Hillcrest High
Midvale, UT05.1998
Skills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Truck loading and unloading
- Self-motivation and discipline
- Vehicle maintenance knowledge
- Vehicle Inspection
- Load security
- Load securing proficiency
- Preventive Maintenance
- Safety Management
- Fuel efficiency maximization
- Heavy lifting capabilities
- Class A Commercial Driver's License
- Equipment Operation
- Trailer maintenance
- Long-haul driving
- Clean MVR
- Inclement weather driving
- Tractor-trailer driving specialist
- Heavy haul expert
- Customer Relations
- Flatbed truck expertise
- Load Inspection
- Map Reading
- Decision-Making
- Forklift Operation
- Valid A driver's license with tanker, double and triples endorsement
- Semi truck operations
Timeline
Owner/Operator Truck Driver
Mountain States Trucking
02.2022 - Current
Manager/Driver
Custom Hauling
03.2007 - 02.2022
High School Diploma -
Hillcrest High
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