Wade Killough
Dublin,OH
Summary
Talented Manager with 10+ years of experience, In expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer/patient needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Divr
Dublin, OH
07.2005 - Current
- Managed day-to-day business operations.
- Prepared annual budgets with controls to prevent overages.
- Created and monitored promotional approaches to increase sales and profit levels.
- Introduced new methods, practices and systems to reduce turnaround time.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Maintained up-to-date administrative records to monitor operational conditions.
- Established foundational processes for business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Manager
K.A. Menendian Oriental Rug Gallery10
Columbus, Ohio
07.1999 - 10.2009
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained professional, organized and safe environment for employees and patrons.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recruited and hired top performers to add talent and value to department.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Psychology
Northern Kentucky University
Newport, KYSkills
- Supplier Monitoring
- Mathematical Calculation and Reasoning
- Hiring and Onboarding
- Focus and Follow-Through
- Policy Development and Enforcement
- Business Leadership
- Sales Tracking
- Operational Efficiency
- Program Optimization
- Problem Anticipation and Resolution
Timeline
Owner/Operator
Divr
07.2005 - Current
Manager
K.A. Menendian Oriental Rug Gallery10
07.1999 - 10.2009
Psychology
Northern Kentucky University
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