Wade King
Schiller Park,IL
Summary
Results-driven Logistics Coordinator with expertise in process optimization and vendor management. Successfully achieved 100% service results through meticulous shipping documentation and effective problem resolution. Proven ability to enhance operational efficiency by leveraging analytical thinking and fostering strong relationships. Focused on delivering innovative solutions to drive success in logistics operations.
Overview
11
11
years of professional experience
Work History
Logistics Supervisor
Diagnostic Support Services
Lombard , IL
10.2021 - Current
- Coordinate and monitor daily supply chain/logistics operations.
- Supervise pickup orders and schedule stops accordingly.
- Communicate with vendors, customers, sales, company leadership to achieve a closed loop result.
- Plan and track the shipment of final products according to customer requirements.
- Prepare accurate reports for company leadership.
- Collaborate with Client Services, Operations, warehouse personnel on other internal process needs – including fulfillment, mobile phlebotomy scheduling, and miscellaneous warehouse duties.
- Analyzed data to determine and maintain most cost-effective procedures..
- Demonstrate exceptional customer service to both internal and external customers.
- Supervise daily management of logistics and transportation activities, eliminating no loads.
- Utilize ordering, tracking, billing systems, and associated processes.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Update clients on time sensitive shipments upon request.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Established and maintained professional relationships with carriers, sales representatives, customers and sales force.
- Proficient in reading and interpreting functional system designs, basic operational analytics and troubleshooting guides.
- Drafted shipment reports to inform management and clients.
- Reconciled shipment data between multiple systems to maintain alignment.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
- Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Negotiated logistics costs and kept costs under established budget.
- Worked effectively in team environments to make the workplace more productive.
Logistics Coordinator
Channel Distribution
Bensenville, IL
06.2018 - 10.2021
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Identified inventory issues and independently developed effective resolutions.
- Improved operations by working with team members and customers to find workable solutions.
- Audit internal processes and communicate issues and KPIs statistics to related managers.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Strategize and recommend efficiency driven process improvements related to inventory control, daily operational procedures and communication with stakeholders.
- Arranged inbound and outbound shipment's utilizing multiple TMS systems.
- Prepare packing slips, BOLs, commercial invoices, and other documentation as needed for all customers.
- Preparation of reports as needed including stock levels, stock shortage risks, stock inbound and outbound count.
- Utilized 3PL warehouse management systems to manage inventory, inbound, and outbound shipping.
- Ensures that all purchase order deadlines are met.
- Analyzed client orders and available driving personnel to plan and execute within client needs and expectations.
- Investigate and process shipping claims related to lost/damaged shipments.
- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures.
- Ensuring the safe and timely pick-up and delivery of shipments.
- Reviewing, preparing, and routing purchase orders.
- Analyzing and optimizing logistical procedures.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Determined appropriate licensing requirements and product classification for import and export shipments.
- Managed our department to ensure inventory is received on time to avoid service interruptions.
- Conduct regular inventory cycle counts and perform inventory audits.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Checked items into computer system, printed labels and directed to storage locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Direct Sales Representative
Spectrum
San Diego, CA
02.2016 - 11.2017
- Sold products and services in field for Spectrum.
- Discussed service levels with customers and potential upgrades.
- Demonstrated product features to align with customer needs.
- Wrote sales proposals, set up contracts and finalized deals.
- Asked open-ended questions to determine customer requirements and help identify correct products and services.
- Attracted clients, negotiated contracts and closed deals through sales strategies and personable demeanor.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reduced process lags by training employees on best practices and protocols.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
Data Entry Specialist
Aurora Family Counseling
Murrieta, CA
05.2014 - 12.2015
- Identified, corrected and reported data entry errors.
- Completed accurate and efficient data entry and database updates to support business operations.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Compiled data from source documents prior to data entry.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Sorted source documents and organized to be filed.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Documented data entry completions in corresponding logbooks.
- Executed data verification to ensure expedient error detection.
- Created reports and audited charts to maintain concise records.
- Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
Education
Some College (No Degree) - Business Administration And Management
Mt San Jacinto College
Menifee, CASkills
- Process optimization
- Shipping documentation
- Problem solving
- Transportation management
- Vendor management
- Order fulfillment
- Inventory tracking
- Analytical thinking
- Carrier negotiation
- Freight coordination
- Logistics planning
- Problem resolution
- Operational management
- Shipment tracking
- Operational efficiency
- Warehousing processes
- Warehouse asset oversight
- Freight transportation
Education and Training
other
Timeline
Logistics Supervisor
Diagnostic Support Services
10.2021 - Current
Logistics Coordinator
Channel Distribution
06.2018 - 10.2021
Direct Sales Representative
Spectrum
02.2016 - 11.2017
Data Entry Specialist
Aurora Family Counseling
05.2014 - 12.2015
Some College (No Degree) - Business Administration And Management
Mt San Jacinto College
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