Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Wade Morgan

Statesboro,GA

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

23
23
years of professional experience

Work History

Sales Manager

Digital Office Equipment, Inc.
10.2007 - Current
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Provided ongoing training and mentorship for sales staff, fostering professional development and career growth.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Evaluated and responded to all large bid opportunities.
  • Prospected for new business using databases and other strategies to generate sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Assistant Sales Manager

Verizon Wireless
01.2002 - 10.2007
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Negotiated contracts with clients that balanced profitability with excellent customer service standards.
  • Boosted sales performance by implementing effective sales strategies and coaching team members.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Managed and developed sales team.

Customer Service Representative

Verizon Wireless
12.2000 - 01.2002
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Provided primary customer support to internal and external customers.

Education

Bachelor of Science - Biology

Georgia Southern University
Statesboro, GA
12.2001

Skills

  • New Business Development
  • Strategic Account Development
  • CRM Administrator (Compass Sherpa)
  • Sales Quota Management
  • Extensive Personal Network
  • Territory Management
  • Operations Management
  • Sales Presentations
  • Competitor Analysis
  • Exceptional Multi-Tasker
  • Recruiting and Hiring
  • Verbal and Written Communication

Affiliations

  • Free & Accepted Masons of GA (2013)

Timeline

Sales Manager

Digital Office Equipment, Inc.
10.2007 - Current

Assistant Sales Manager

Verizon Wireless
01.2002 - 10.2007

Customer Service Representative

Verizon Wireless
12.2000 - 01.2002

Bachelor of Science - Biology

Georgia Southern University

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Wade Morgan