Wade Piercefield
Lake Odessa,MI
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pesticide Applicator
Caledonia Farmers Elevator
08.2023 - Current
- Soil Sampler
- Tender truck driver
- Sprayer operator
- Equipment maintenance
- Project planning
- Customer billing
Volunteer Firefighter
Lake Odessa Fire Department
02.2022 - Current
- Licensed medical first responder
- Licensed Firefighter
Installer
Architectural Metals Inc
11.2022 - 08.2023
- Print reading
- Panel installation
- Equipment operator
- General laborer
STAR Helpdesk Analyst
Foremost Insurance
01.2018 - 11.2022
- Educate agents on STAR program functionalities
- Troubleshoot program errors
- Author procedural KCS Articles utilized by team and agents
- System testing for agent facing programs
- In office agent visits to train and compile feedback for agent facing systems
- Integral member of Advisory Council, Reimagining Foremost STAR Team, Fun Team
- New Hire Curriculum Review
- New Hire Mentoring
Customer Service Advocate
Foremost Business Insurance
01.2017 - 01.2018
- Interdepartmental collaboration to determine best resolutions for company and customer
- Integral part of implementing DocuSign pilot for Business Insurance No Loss Letters
- Subject Matter Expert for Reinstatement and Credit Manager reporting
- Lead daily team huddles and meetings
- New Hire Mentoring
Service Install and Delivery
Culligan Water Conditioning
01.2015 - 01.2017
- Coordinated schedules with customers
- Assist customers in troubleshooting equipment issues via phone and in person
- Developed efficient route routines
- Research systems as potential solutions for customer needs
- Install and repair water purification systems
Electrical Apprentice
Bekum America Corporation
01.2014 - 01.2015
- Review electrical schematics and build industrial machines accordingly
- Troubleshoot electrical issues
- Practice safe lockout/tagout procedures
- Coordinate building plans with other departments
- Build and install electrical panels and motors utilizing 3 phase 480V
Education
Electrical Technology - EISD Mechatronics/Automation, Hand tools and Measurements, Intro to Hydraulics/Pneumatics, Robotics & Automated Control, Industrial/Construction Safety, Practical Electricity, Machine Controls I, Electric Motor Maintenance
Lansing Community College
Lansing, MI01.2015
Certification
Class A CDL
Hazmat Endorsement
Tanker endorsement
Commercial pesticide applicator's license
Timeline
Pesticide Applicator
Caledonia Farmers Elevator
08.2023 - Current
Installer
Architectural Metals Inc
11.2022 - 08.2023
Volunteer Firefighter
Lake Odessa Fire Department
02.2022 - Current
STAR Helpdesk Analyst
Foremost Insurance
01.2018 - 11.2022
Customer Service Advocate
Foremost Business Insurance
01.2017 - 01.2018
Service Install and Delivery
Culligan Water Conditioning
01.2015 - 01.2017
Electrical Apprentice
Bekum America Corporation
01.2014 - 01.2015
Electrical Technology - EISD Mechatronics/Automation, Hand tools and Measurements, Intro to Hydraulics/Pneumatics, Robotics & Automated Control, Industrial/Construction Safety, Practical Electricity, Machine Controls I, Electric Motor Maintenance
Lansing Community College
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